Had an enquiry about an online delivery. Question cleared up within minutes of calling. Very friendly and communicative.

Quick and efficient

It was easy to place my order and it arrived quickly 2 days later. The tool I purchased works well and appears to be good value.

just what I wanted , arrived quickly

Extremely slow to post considering it was a supposed ‘in stock’ item. Took way over a week to arrive - sent by a next day service. Not impressed.

Product as described and delivered quickly

Amazing. Product didn't show up through any fault of theirs.... Royal Mail apparently delivered but didn't. I rang them, they without quibble sent a prompt replacement and dealt with Royal Mail. Fabulous. Absolutley how customer service should be done. Thanks and next time I need anything I will be right back to you.

arrived on time and product was as expected

All was as advertised

Just the job, great quality work.

Accurate product description, simple and easy checkout, and quick delivery, very happy.

Prompt delivery

Product fine and well-packed. P.O. took8 days to deliver, mind.

Just great service.

Offered at a reasonable price the hook up cable I needed, however they need to communicate with their customers by simply answering the phone instead of letting it ring off the hook!

Great service

Generally good service all round

I ordered a slightly shorter cable from Amazon, and it wasn't long enough, finding options longer proved challenging, so I resorted to good old Google and found J&M Electrical Supplies. So I ordered a longer cable as required, it was cheaper by some margin, arrived in good time, fitted it and was the perfect length and quality. To note, I realised on the delivery note email that the address was slightly wrong (thanks to autocomplete), and I called to make sure it was corrected. Having spoken to a very polite gentleman, it was apparent this error had been noticed and already corrected, so A* for that. Would happily recommend to others.

Mixed - Very good service informing me of order receipt and processing but experienced non delivery on scheduled day by APC and subsequent emails to inform J&M and report an opened package have been ignored. So, no points for after sales service, brining overall rate down.

Quick delivery, excellent quality product and great price, thank you.