
Jeremy Grinnall
United Kingdom | 28 February 2025Great service, excellent communications, great quality + BRILLIANT price! I tried 6 local companies and they were all almost double the price, and Express included delivery. 10/10 guys.

Emma, East
United Kingdom | 02 August 2024Really happy with our lovely Juliet balconies. I dealt with Michael Heady who gave me a great price (more than £1K cheaper than rivals) over email. Delivery was easy - the driver was really helpful and assisted us getting three huge slabs of glass out of the van. And when I needed a replacement for one as I'd miscalculated the width, Michael was a star and incredibly kind and generous. I cannot fault the service I received. There was a bit of a delay in getting my glass by a couple of weeks but it wasn't the end of the world. When I spoke to customer services they were quick to deal with any queries I had and I received a text notifying me of the delivery. Overall, my experience has been great and I am about to order a table top!

Richard sharp
United Kingdom | 11 March 2024Wanting to create a bespoke glass shower surround and being a novice DIYer had an idea on how I wanted it to look, I contacted EGW and the staff were excellent talking me through what I would require and measurements required, the communication was great throughout until we were both 100% happy with the order, all the assembly accessories arrived by post the next day with the glass itself arriving approx 2 weeks after, when we built the shower surround up everything fitted perfectly and looks amazing!! I would 100% recommend the team at EGW!!!

Scott
United Kingdom | 12 January 2024Proceed with care with this company. Great support initially when initially asking about a potential order, very responsive, as soon as I placed the order, nothing. Would not respond to emails at all, did not inform me until I had placed the order that it is kerbside delivery only. Item delivered a week late with zero communication of this delay (despite several unanswered emails requesting this information. Will not use them again and would warn others about doing so.

Eli
United Kingdom | 24 November 2023Do not use! Having to go through my credit card to get some communication

Calista-Jane East
United Kingdom | 06 November 2023Very disappointing experience (order number 22011). We ordered a splashback on 17th September and the wrong item (wrong size and fixings) was delivered early October. It's now November and we are still without a replacement splashback. This is despite me chasing for an update over email (all of which have been ignored) and several telephone calls in which I've been told: 'it will be with you this week'. I've now cancelled the order and can only hope they issue a refund promptly.

Lochness Northford
United Kingdom | 25 October 2023Our Splashback arrived in the time estimated. I was so impatient to see it as well and it more than lived up to expectations! It's absolutely a work of art and I'm so so thrilled with it. It was well packaged. Great service from start to finish. Thank you so much Ghazal Mubaied for excellent customer service. I would definitely recommend this company they are amazing.

Philip Devereux
United Kingdom | 16 August 2023Was recommended Express by another glazing company we deal with and nice to deal with professional people. From estimating, order processing, dispatch & after sales we have had a great service. Will be using as our regular supplier from now on and will be recommending to others. Phil, Logical Glass

EricS
United Kingdom | 14 July 20232nd order with this company, this time around for an oval table for the garden. Was very tricky because of the fact that you cannot give exact measure for such a geometric figure. I drew a diagram best I could with width at various intervals. Communication with them was paramount. Table turned out exactly spot on. Great quality for the price.

Bilal Uk
United Kingdom | 19 May 2023We always wanted a glass top on our bespoke table. Ordering online was so simple we went for a 8mm dubbed corner and omg its amazing the illusion it create is amazing. Customer service was brilliant replied to my emails almost instantly. Will defo return and recommend to friends and family. If only i can attach a photo. 5 ⭐️

Rachael Walker
Australia | 11 May 2023I have recently been supported by Andy from Express Glass and just wanted to say how impressed I was by the customer service, patience and human approach. The work was completed in a timely manner and the price was more than reasonable. I am very grateful for the companies support and will be using them again! Would 100% recommend.

marilyn
Spain | 06 April 2023Thank you so much for a great finished product delivered ahead of schedule by a most courteous driver. Great service from start to finish. well done and thank you

rajesh jasraj
United Kingdom | 30 March 2023We ordered antique bronze mirror, splashback, round large glass with Michael Heady at EGW. Delivered within 2 weeks & more importantly the service & attention we received from Michael went above & beyond. We have started recommending EGW to family & friends for their exceptional products & service. Thank you so much EGW.

member
United Kingdom | 24 March 2023A fantastic experience from start to finish! Helen was super helpful before the order was placed, the price was extremely competitive and when we discovered a large scratch at the time of installation, which was almost 2 months after the delivery, Helen upon contact very kindly reordered the glass for replacement without any problems! Cannot recommend this company highly enough! Thank you!

Matt wilko
United Kingdom | 21 March 2023Absolutely amazing. Ordered 6mm tint glass top. Very easy online ordering. Delivered on time and perfect condition. Plus a big thanks to the driver who delivered the glass to my 3rd floor apartment, even when the road was closed due to resurfacing. 5 star

Geoffrey Green
United Kingdom | 20 March 2023Very helpful service from start to finish. Our glass doors came precisely predrilled and ready to fit. This made the whole installation process straightforward and the doors look amazing.

TG
United Kingdom | 16 March 2023Incredible customer service! Helen was super helpful :)

customer
United Kingdom | 05 March 2023Super fast brilliant service . Highly recommended.

GrahamJorgensen
United Kingdom | 01 March 2023Ordered a splashback then found we had ordered the wrong size , emailed a lady called Helen who couldn't have been more helpful, she not only sorted a replacement glass for us but she also sorted the return of the original, however the company mistakenly sent us the same one again and again Helen swiftly got the correct size to us which we're so pleased with , this company was a pleasure to deal with and just to mention Helen again who we can't praise highly enough for the way she delt with our problem she really is a credit and an asset to the company.

Robert Moore
United Kingdom | 21 February 2023Ordered beginning of February. Still not arrived. It is not an express glass warehouse as my glass has still not arrived. Constant chasing by me. Informed glass popped so needed to make another. Assured would arrive so I arranged labour. Delayed again and courier will take over a week. This has cost me more money having to wait. Asked to refund and they said it wasn’t their policy. If you want an express service or good customer service avoid.! Update arrived 28 Feb. No contact from courier just turned up. Neighbour was in and took glass. Emailed company they said was still arranging route with courier. They don’t know what they are doing !!! Not express service or a company I will recommend or use again