avoid the Suttom Coldfield branch. Terrible service from start to finish. completely useless. By far the worst experience we have ever had with a letting agent. Terrible service from Ellen!

My Experience with Green & Co (Great Barr) has been a very bad one. I viewed a property which i liked very much and had put an offer in right after the viewing, I was told that I was the highest bidder however the vendor wishes for the viewings to go on however I would be kept updated as I was very keen on the property. The agent was very polite at the start (because we were the highest bidders) I was promised a phone call on Saturday and Monday for an update however I did not receive a call. I called them to speak to the agent however she was 'busy'. I then emailed her to which she still has not responded (its been 4 weeks) I decided to call them back and speak to another agent who had told me that the property had been sold. They are very sales orientated and just want to earn their commissions, they do not care about their customers. I think its absolutely disguising how they the service can turn from 'i can get a good commission from you so i'm going to provide you excellent service' to 'you're no good to me now so I just wont bother communicating with you'

Made the big mistake of going with Green & Co Four Oaks. They were great up until I signed on the dotted line and since then it's been downhill. Would not use them again or recommend them. They have a heavy handed sales technique and they pressure you accept the first offer that comes along so they don't have to work to get you the best deal. It always felt as if they were working for themselves and didn't have my interests as a buyer.