ONE Sports Warehouse

Unit 5B, Drum Industrial Estate, Durham, DH2 1AG, Durham, GB
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5.00
Based on 336 Reviews

5

98.21%

4

1.79%

3

0.00%

2

0.00%

1

0.00%
About ONE Sports Warehouse

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James
United Kingdom | 09 October 2023

Friendly, personable assistance - without pressure to buy. The trial area (for testing hockey sticks) is a really good idea and adds well to the buying experience.

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Helen Raper
United Kingdom | 08 October 2023

We have been a customer of One Sport Warehouse for many years and have always been very happy with the service, which is excellent. Knowledgeable staff, quick online delivery and excellent in-store service. However, on this occasion they went above and beyond their usual high standards. My daughter just found out Uni hockey trials were on Sunday, it was Friday afternoon…. She’d given her hockey shoes and kit to children in South Africa on a recent hockey tour. I rang One Hockey and explained the situation. We were too late for their courier but they packaged up the order and dashed to the local delivery office to catch the last post. Rang me back to confirm it would definitely arrive the next day. I can’t thank them enough. Absolutely amazing service from such lovely people. This is why we should all support small independent businesses. Thank you so much! PS. She made the team!

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Izzy F
United Kingdom | 07 October 2023

Friendly and really helpful staff. Let me try on kit so I knew exactly what I wanted/needed! 10/10.

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Andrew Nickson
United Kingdom | 06 October 2023

Great advice and customer service

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Beth Burke
United Kingdom | 03 October 2023

Brilliant service and communication from start to finish! Great service, great postage and great product delivered thank you 😊

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Damon Devine
United Kingdom | 21 September 2023

I'm new to this shop and wish I'd found it ages ago. Fantastic knowledgeable staff happy to spend time with you and offer their advice. They're keen for you to buy what is right for you and not just sell sell sell. I will be a loyal customer from now on and happy to recommend to anyone. Brilliant

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Claire
United Kingdom | 21 September 2023

A small family company who care about their customers. Top tip, if you do have an issue and don't get a response, reach out to them again. In an ideal world everything goes right but its actually how things are dealt with if they unfortunately go wrong. (Think cheap car or house insurance, all is great you think you have a great deal until it comes to claiming. That's when you find out the truth about the company). For a personnel touch from a company that care about their customers I'd really recommend them. So refreshingly different from large corporations.

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Haley
United States | 15 September 2023

I had a great experience turning up to purchase some new hockey gear. It’s a really sweet and knowledgeable family-owned and run business. They have an amazing space and variety of gear, and even an indoor pitch for you to try out sticks. The staff were very welcoming and they graciously stayed after their closing time to help us find the right fit. I found my new favorite hockey store!!

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JON HEARD
United Kingdom | 08 September 2023

Excellent customer service - Simon picked up our order after another supplier had let me down, within a few days he had located the item and sent it out, keeping me informed at every step. I recommended using One Sports Warehouse.

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Matt Thomson
United Kingdom | 08 September 2023

Visited recently to pick up a few bits and pieces for the new season, staff were helpful and prices reasonable as well to make it even better!

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Ben Jones
United Kingdom | 07 September 2023

Amazing service from One Sports Warehouse - bought a few items from them now and their service is excellent, they just upgraded my shipping free of charge without request and I now have £10 in rewards credit to use with them for future purchases. Highly recommended using them!

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Dan Brenchley
United Kingdom | 04 September 2023

Good communication, preordered some equipment and items were sent through as soon as they were in stock. Well packaged and good courier.

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Tori Clinch
United Kingdom | 03 September 2023

Exceptional service as always! The team are always incredibly helpful and keen to make sure everything arrives on time, going out of their way to do so. Always my first choice for any kit!

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Deidre MacKinnon
United Kingdom | 03 September 2023

First class experience friendly staff and great service

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Andrew Rajah
United Kingdom | 03 September 2023

Very quick delivery, great prices and very good customer service.

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Lucie Whiteman
United Kingdom | 03 September 2023

Excellent advice on purchasing a GK Kit for my daughter. Top knowledge about sizing, fit, appropriate ranges for age/levels. I couldn’t be more grateful. I would highly recommend speaking to Simon and ordering from ONE Sports.

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Cristobal Dib
Chile | 03 September 2023

Very good communication and fast shipping

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customer
United Kingdom | 03 September 2023

Fantastic service and I had put the wrong delivery address they managed to change this and send the goods very swiftly! Thank you so much

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Alan Lindsay
United Kingdom | 03 September 2023

Great , quick service with good pricing.

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Kat
United Kingdom | 29 August 2023

Great stock and expertise helping to choose the right stick - the best I’ve been to for hockey equipment!

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