
Melanie Bowden
United Kingdom | 07 March 2025This is the second time I’ve used the mini repair shop, this time for a service and MOT. The team were amazing, did everything possible to help when it failed the MOT due to a damaged tyre. Really went the extra mile. Professional and great service.

customer
United Kingdom | 09 February 2025Another great job from these guys, always so helpful, would totally recommend 🙌

shreyas ps
United Kingdom | 22 January 2025Hi Steve and Kyle, Apologies for this 2-star review, hoping this is more of an exception than the rule. The review comes after 1.5 years. I visited 'The MINI repair shop' for a generic obd fault code: p115d and an odd sound from the engine. You rightly diagnosed the crankshaft pulley issue causing the noise and replaced it. As per to the fault code, your diagnostic check ( of £ 97.5) revealed blocked EGR back pressure pipe and you suggested replacement, which I agreed to be booked, the week after. After spending £ 740 and replacing the above, the issue still persisted and you sent a quote of £ 895 for a blocked DPF cleaning. This is when I took matters into my hand, downloaded a paid diagnostic BMW app for £14, cleared the codes and regenerated the dpf and cleared the block. I came to you after clearing the dpf to see if you can diagnose the root cause. You spent 2 hours trying to work out with ISTA and gave a quote of ~£500 for cleaning the inlet manifold, EGR cooler and walnut blast and this was the actual cause for the fault code!! You did not charge me for this labour and I really appreciate the gesture. I had to spend diagnostics fee of £97 + EGR back pressure pipe replacement (which was not blocked at all, as you showed me) £ 740 (+ a quote of £895 for a totally unnecessary dpf removal and cleaning process !!) to arrive at the right diagnosis. If a main dealer had done this, probably justifiable ! But you guys are experts. A layman shouldn't be the one to tell the experts that a blocked dpf is most often a symptom than the cause. For the mechanically inclined, reading this post: The fault codes were 4862 and 4530 which were Air mass plausibility and Boost pressure deviation which prevented dpf regen leading to high back pressure ( which Steve and Kyle thought, blocked back pressure pipe and replaced it - in their defense) No doubt, Kyle and Steve were friendly and explained the entire process and kept me updated at all times. Apologies for the 2 star review amidst the 5 star ones. But this is my story and thought to pen it down for those who may have complex problems apart from the usual brakes, oil and filter! Thanks for making it till the end! Wish you all the best, Kyle and Steve. (This post is by no way intended to malign your hard work and well built reputation. We all can improve for the betterment with constructive feedback.)

Graeme Waters
United Kingdom | 21 November 2024Excellent work from the team at The Mini Repair Shop with the R53 Cooper S. In for it’s annual MOT and a thorough health check as well. Prompt efficient and reliable service with a smile.

Nik Gnashers
United Kingdom | 26 October 2024I have used this company several times in the past, and again today. The two owners both spent 14 years at a BMW main dealership, and they are the go-to people for any BMW, MINI, or indeed Porsche work. The workshop is spotlessly clean, the quality of their work is outstanding, and everyone employed is polite, friendly and professional. The work they do, is of the very highest quality, over and above any main dealership, yet they don't charge main dealer prices. I had 3 diff seals, and a bush replaced today, on my BMW M2, a very complicated and time-consuming repair, requiring the rear suspension to be disassembled and the diff removed. The work was done on time, at a reasonable price, and the car was returned in exactly the same cleanliness as it was before it went in. I cannot stress how good these people are, I wouldn't trust anyone else with my pride & joy.

Nicolahotmail.com
United Kingdom | 18 October 2024The Mini Repair Shop were recommended to me and they offered me excellent customer service at very short notice to diagnose a flat battery fault. Not only were they very accommodating to get my car looked at straight away but they also assisted me the following day to check the battery had been replaced and fitted correctly under a warranty by a different supplier. I wish I had known about them earlier.. highly recommend them!

Clare Parker
United Kingdom | 15 August 2024Amazing friendly and competitively priced service. Great aftercare and attention to detail. We wouldn’t take our Mini any where else and will always recommend this great local team.

Lee O
United Kingdom | 05 July 2024Travelled 60 miles to take my 2017 BMW 335d for a Gear Box and Transfer Box Service, they also fitted a new Front Splitter. All work done to a high standard.

Ms Lynda
United Kingdom | 17 May 2024Excellent service as always. Always keep me informed and get the job done as promised. Even painted my new brake caliper red to match.

Adrienne Walters
South Africa | 21 February 2024Clean neat and fabulous service centre. Gents always willing to assist.

Ashley Brown
United Kingdom | 28 December 2023Brilliant service for my BMW and my wife’s Mini. Genuine parts and lubricants by excellent technicians and much more affordable than main dealer. Highly recommend

Rik Watson
United Kingdom | 22 November 2023Always a friendly and professional service from an exceptional team. Cannot recommend enough.

Caroline Jones
United Kingdom | 09 September 2023So very pleased to have discovered this gem. Took my Mini there for full service and MOT. Very pleased indeed with the communication, standard of work, attitude of staff and price (entirely reasonable). Will definitely return and spread the word!