I had a bit of problem with the online basket. It ignored the things I put in and then reordered something I had previously ordered. I think it got confused when I logged in after I filled my basket. The customer service online chat thing didn't work, but someone emailed me soon afterwards and was very helpful with sorting my problem. Order arrived abroad quickly and was well wrapped up. Happy with Poppy and Zach overall.

Would definitely purchase from Poppy & Zach again!!

Staff are all friendly and offer advice when needed

Brilliant website and service. Easy to order and pay, very fast delivery. Extremely pleased with product

The two dresses I bought are lovely, good quality, and I expect and hope that they will fit my grand-daughters. The staff with whom I spoke on the telephone were very helpful. My one criticism is that the first dress I ordered from the website was not in stock, I ordered a different one and then was told that was not in stock either. While all ended satisfactorily, it seems more attention needs to be paid to the website regarding updating it when merchandise is sold.

Nice products for good prices but not had a great service with exchange and correspondence.

Great experience. The delivery was just in time, when i need it.

Great service. Very happy with dress & waistcoat.

Fast delivery, fab converse

Ordered Converse fast delivery and excellant communication via emails on when dispatched and when delivered!!

So easy to place order, received shoes very quickly, and at a great price. Would definitely recommend Popy and Zach to friends and family.

Good discription item as advertised at a very good price Delivery could have been quicker but was advised throughout the process x

Excellent service from start to delivery ordered my daughter the most adorable converse at a brilliant price cant wait till xmas.. THANKYOU POPPY AND ZACH

Each time I have spoken to a member of staff they have been so helpful and polite! Very rare nowadays! Will definitely order from you again!

Ordered a micro scooter and was informed a few days later that it was out of stock with no deliveries expected until end of November. Not their fault but daughter had specifically requested this scooter so asked to cancel and refund. Didn't hear back to confirm this for a couple of working days so chased. The CEO contacted me first thing the next working day to apologise and explain that the person dealing with my cancellation had accidentally emailed from the wrong address and so the email hadn't been seen until I chased. The refund was processed immediately and I was sent a gift voucher to apologise for the delay and any inconvenience.

I ordered two pairs of converse at different times, the orders were made available and dispatched very quickly and I received them before the 5 days stated, I would recommend them to anyone!

Great item and fast delivery. Excellent customer service

Bought a Doorbell House for my son for Christmas. Excellent price, lovely a product.

I ordered a scooter from Poppy & Zach. I was contacted by email to say that unfortunately the scooter wasn't in stock but offered me an alternative. I was very happy to accept and delivery was nice and fast. Thank you!

Ordered a lovely Joules coat for my daughter best price online and quick delivery thank you lots of lovely things in stock