James was very pleasant. Diagnosed and explained the problem to us and then explained the options. He explained that we would be called with a quote for the job which we could then arrange a time and day to get the issue resolved. I was very happy.

On time, straightforward and completed full check discovering small problem.

I never do reviews but thought it should be done to give people the heads up. A friend of mine also encountered a similar experience with the same company. We contacted the engineer for a inspection quote. He notified us that before he could carry out any work within our premises we needed to fill out and sign a safety form for protection purposes. I’m a lawyer so I read through the form quite thoroughly and began to realise that it wasn’t a safety protection form instead it was a form stating that once I signed I’d basically agreed to pay for any work the engineer carried out even if it went over the agreed amount, and if I did not pay regardless of any job or cost I didn’t agree to he could legally collect the funds through bail lifts! It also started that if the items fixed break or stop working he is not liable. It’s Very misleading and deceiving to get people to sign this form without properly notifying them of what they are really signing for. Very crafty! My friend also told me he encountered the same problem with this company and individual. A big African chap by the name of Martel who I’m sure owns the company so any complaints made go directly to him which is probably why they never get resolved from reading all the negative reviews he’s gets! My friend refused to sign the form and turned down he’s service’s. Just a heads up for anyone looking to use this company. Make sure you read any forms he is trying to get you to sign very thoroughly! Stay safe

We have been using Martell at CubeSer since April 2019 for our gas safety checks, boiler service, and unvented cylinder service. He is always friendly, professional and polite, does the job efficiently and delivers the necessary Gas Certificate paperwork promptly.

Untrustworthy company! I’m sure most of these reviews are fake. Worker was very rude and intimating! Made me feel scared to approach him! You should be ashamed of yourself. My heating and hot water still are not working. He refused to come back out to fix the terrible job he did and refused to refund me! Very disappointed will not be using again! STAY AWAY Your reply is utter Nonsense! How dare you accuse me of being deceitful when you ripe of your customers!! Every customer who has a bad experience with you you make out it’s there fault instead of taking responsibility for it and apologising! This is one of the reason I will never use your services again!! When I complained to you you became very intimidating! DON’T NOT USE THERE ARE BETTER HONEST SAFER OPTIONS OUT THERE!

Fast, reliable service. Disconnection of Cooker, done without any stress. Also checked boiler after the work, to make sure the system wasn't effected. would recommend.

Had issues with the boiler shortly after New Years and the service was thorough and managed to point out many previous flaws from previous maintenance men! When I encountered further problems, I had a swift reply and informative talk about the problem and the next steps. Highly commendable and recommend for the diligence in their repairs!

The engineer was polite and helpful and got our boiler working again quickly. He also advised me what to do if the fault occurred again.

Man called to shut off gas supply to hob and cap it very helpful and polite tested gas pressure I would recommend to others

Gas leaktrace and repair very helpful and professional found problem quickly and repaired

Engineer arrived when they said, fixed the boiler for me and my flat is toasty warm now. Thank you so much would highly recommend

Provided excellent service. The engineer was very helpful, and went above and beyond to fix the issue. Explained everything well, provided help and later on made a checkup call to see if the issue is fixed. Amazing company and would definitely recommend.

The engineer came to fix a boiler on 2rd Jan. I paid £340 for the service! In a week time the boiler stoped working again and I’m just getting a weird explanation for that . I have not received any invoice/ report for the job. Im going to call another engineer and claim my money back for the previous job

Overcharged us - we ended up paid 3 times more than we should to fix our boiler. Totally not an agreeable experience.

Excellent service, I would definitely recommend. The Engineer came out late on Sunday afternoon during the New Year holiday. He carried out the most comprehensive boiler service I have witnessed and fixed the problem.

Came out to my fix my boiler found the issue - pump. Replaced, tested, and now I have hot water & heating, great service, professional, calm, highly recommended

The engineer who came to fix my leaking boiler was very knowledgeable, efficient and friendly. He organised the part within days and successfully fixed the boiler. Would definitely recommend Cubeser.

We are very happy with how quickly the issue was identified and resolved. When the engineer was in the area a week later he checked-in with us to see if everything was satisfactory. Happy to recommend and we would certainly use again - a very conscientious engineer.

Would definitely recommend We had a leak and called company, they managed to fix the leak and had us back up and running again on the same day

Happy with service received from company Engineer arrived on time and was covid safe, got my problem fixed on my boiler and advised me for future reference.