Just the communication and helpfulness of the follow up done by all parts of the staff.

I don't know your company and never bought anything from you. Lowest number of stars possible for you

I placed bids and won they got the money for the bids But I never received the items won I emailed them and never received but an email Thiefs

Tried to say I bid on a bunch of stuff I didn't. Then charged me a big fee. Then also one of the jerseys they sold me was a fake.. To your response: Your coa is a fake! I have the framed jersey right in front of me. I would love to scan the bar code and post it, but I don't see a way to do that on here... of course... you didn't charge me a return fee. You charged me alot of money as a fee you pretended I bought that I did not. I bought over $14k worth of items from your auction which I did pay for and got. (one of which was fake maybe you don't actually check them??) Tagged on to my orders which I did not place was an extra $30k worth of stuff I didn't even bid on! When I finally made you cancel those orders I didn't even order, and you never shipped you charged me alot of money as a "return" fee. I never returned anything. I never got any if the other stuff! I never bid on it either. I live 2 hours away from the ip address you tried to say I ordered from! I will never do business with your company again period! It's a crap show over there!

Items delivered were not in the condition described. I paid a premium for uncirculated coins.

Fake jewelry

Always a great experience. Great that you started giving out the tracking information so we know when it will be delivered. That way we can be sure to be available for it .

I have won a number of bids in the past and they are always great to work with and very understanding. Never an issue with the products I have purchased.

Great company to work with and great customer service! I highly reccommend working with this company.

the auctioneer is a fraud he bids on his own stuff. sells reprints as vintage

Total scam. I twice purchased loose diamond solitaires and they immediately billed me for the full amount with a promise to ship in two days. Waited several days and contacted seller when items didn’t ship. Both times advised they’d conveniently “lost” these items in their inventory.

Upon receiving my "paid in full" invoice, they then said I owed them shipping charges which then had me looking into the terms agreement which only states that there are no local pickups, they will combine lots, and that they ship UPS or USPS. Does not state shipping not included. I am in the process of complaining to BBB, as well as Hibid. After my post, they refunded all my money and then made it to where I have to be approved at each auction house, Like I was the one at fault. I now only deal with my local auction house where I am appreciated.

This company operates mostly on highbid.com as well as their own website. They are auction company that will lie to you and deceive you about the items that you bid on and how they will be received by you. They told me specifically that the gold I purchased would come in an assay card, but when it arrived, it simply came wrapped in tore up bubble wrap with zero certificate or assay card. They easily could’ve told me the truth upfront about how the gold would be received. I suppose they are like most companies nowadays, and are perfectly happy with lying to its customers to make a buck.