We used MS a couple of times now for both repairs and servicing. They're always really quick to respond, do a great job and their pricing is very reasonable. I'd highly recommend and will continue using them all the time we have our hot tub

Excellent service by Mike. Hot tub looks good as new and all ready for spring. Would highly recommend.

Quick efficient good price service

Fantastic experience and quality of work every time. Staff is very knowledgeable and experienced practitioners. You can rely on Barbara’s advice and trust her judgement.

Service was not completed. Started well, lad that came was very polite and friendly, didn't have an extension lead, so had to provide one. Started serviced and the heavens opened, so had to go... totally understand. came back following week, but pump had packed up. Ordered new pump and fitting was done late afternoon on Tuesday. I was left too fill the tub as engineer arrived late and wasn't part of his job. Called and emailed next day for the service to be completed and have been completely blanked. No call back, have had to turn hot tub on and clean filter and shock tub myself. Paid for a gold service that I did not get

Gary did a great job would recommend him every day of the week. Knows what he is doing.

Excellent service..very knowledge and nothing was too much trouble...thanks guys

I have used medi-spa for a few years now. General servicing and replacement pumps. They are a fantastic company. Always very knowledgable and polite. Very reasonably priced as well. We recently had Gary come for a Spring start up and he really went the extra mile for a flat fee. Highly recommend.

Tim and his team turned up on time, despite having over a 3hr trip! The team were really helpful and professional from the get go. Tim took the time to explain the workings of the hot tub and the chemicals. They connected the hot tub and had it up and running within the hour. All the packaging removed and disposed off prior to their departure. I would highly recommend Tim and his team 5 star service, Thank you

Engineer was helpful and knowledgeable.

I had my recently (this summer) purchased Spa serviced my Kyle from Medi-Spa today. It was amazing - Kyle was so knowledgable about the product and answered all my questions about what he was doing and why, and also provided many tips on what to do and what not to do as a new spa owner. Very professional - my spa looks amazing again - I will definitely use Medi-Spa and Kyle again

I found this company online. Tim was exceptionally helpful in giving me options of whether to repair existing hot tub or get a new one. Him and his team are a credit to this company and go above and beyond to make sure the job is done well which other companies wouldn’t do. I’d highly recommend MediSpa to anyone looking for a good quality hot tub with people they can trust to install it! Thanks again!

A great service, lovely friendly men who fitted my hot tub. Very thorough with showing me how it works, very efficient and experienced. Thank you so much!!!

So helpful with everything, got us exactly what we wanted and came a long way to fit it themselves! Fab company and products :)

All very good. Only problem was having to rearrange which took a bit of time.

Excellent service, friendly staff. Good advice in relation to the hot tub. Would certainly use them again.

Would highly recommend Medi-Spa Bought a second hand hot tub basically not much more than the shell, Tim done a fantastic job rebuilding it back to working order, ordering all the parts, and arranged for the crane lift over the house, very knowledgeable professional, trustworthy and reliable. Always on the end of the phone to answer any questions. For any hot tub maintenance or installation Tim’s the man. Thank you Tim and Donna

Without a doubt the best colour I’ve had on my hair. Mimosa and Ellie did an amazing job of my highlights and toner. The staff here are very warm and they made me feel so special. The salon is beautiful and so calm. Looking forward to my next treatment here!

Outstanding service... arrived early and stayed late, great tips and advice for ongoing care and maintenance. Truly great. Thank you, Tim and Donna

I booked in for a full body laser hair removal course with Medi Spa at the Hale clinic. My first 3 appointments all went according to plan, but my 4th appointment was not to be. I first got a cancellation via text for my fourth appointment. They told me someone would be back in touch to rebook but 3 weeks went by and nothing happened. I then sent texts, emails and even submitted a request via their website but still I got no response back. During this time I noticed that on their social media accounts they were still advertising for new clients although they were not able to manage their existing clients. After 5 weeks of no contact from Head Office to re-book my appointment. I ended up calling the technician at the clinic directly, who could not have been more helpful who went out of her way to re-book my appointment. Then the day before my 4th appointment, they cancelled again via text message. I have no requested a refund which I expect to get in full. But based on previous reviews it might not be so easy. I have to say, the staff at the clinic were always brilliant, more than helpful and made the appointments I attended great.