All the games I ordered were broken disgrace that they were not tested !!!!

It was very easy to choose the games. The delivery was extremely fast

Quick turn around from ordering to delivery

I ordered the WII for my daughter (and myself) to use just dance to keep fit. The console arrived well packaged and with everything included that I’d been told. The console is in very good condition. I’m delighted with it and will be buying more just dance discs from CEX.

The company is great at delivering the best quality of items very quickly

Click and Collect was very simple, all worked perfectly.

It’s great to have a variety of different games, in my case, PlayStation 2 games, but I’m giving three stars as I ordered four games and I had to pay €3.50 shipping per game, which is a bit ridiculous because two games came together, which means they came from the same store. I paid €14 for shipping in total to Ireland, with the items coming from Ireland…

Great help from cashier

Hi, i have recieved cpu damaged, but you got me refund no problems or hussle, thank you for that, so i bought onother one with no damage. Thank you very much, i love to shop in yours

Went in to CEX Nutgrove to sell 2 iPhones and buy a Logitech MX mouse. When I got to the register I was told they were too busy (3 other people were in the store) and could I come back tomorrow. I explained this was not an option for me and left. Terrible. Used to suggest CEX to family and friends, not anymore.

Be cautious when ordering online there's no way to tell the condition of the dvd disks and they don't tell you in the description either and this was a problem with one of the dvds I ordered, one of the dvds are completely scratched and doesn't work while the rest were good with just a bit of dirt or a mark, besides that one dvd everything was in alright condition and arrived on time

Excellent quality, wonderful value, delivered promptly and cheeply by An Post. Many thanks.

Wrong item delivered Delivery took way to long

Ordered a keyboard that was in stock online supposedly and was sent an email almost 1 full week later saying yous couldn’t source the item and sent me a voucher refund! I had to order another keyboard from yourself as I only had a voucher. Thankfully this keyboard came with no issues but this isn’t the 1st time yous have messed up an order and messed me about! Be better.

Every time I order something, there is a problem. The first time, I ordered two pairs of headsets and received one headset and one mouse. The second time, I ordered a mouse, but the Bluetooth USB was missing (and they claim it should work anyway). I’m just losing time and money due to very poor service and customer support, which is a pity because the second-hand concept is amazing.

On their website the listing I purchased was "Need For Speed: Most wanted." The listing even had the 2005 box cover with the iconic BMW GTR. What showed up at my door, quite quickly I might add so points for fast delivery, was "Need for Speed Most Wanted" the wholly trounced and terrible game from 2012 that nobody liked. I emailed support and was told "images and listing's are for illustrative purposes only." Does that mean that if Super Mario Bros showed up it would be technically covered per their site's illustrative policy? So buyer beware I guess, you order Fifa 17 and Sims 3 Stuff packs might arrive. Anyway, had to return the game to the shop and another piece of abandonware remains insecure.

helpful friendly staff product knowledge

Controller had lots of marks and scratches on it, even though I purchased a grade A. My son was quite disappointed as we were not informed at the time of purchase. I've just received a reply stating that I didn't purchase a grade A controller, I made sure it was grade A or I wouldn't of purchased it!!!! Unless of course, you falsely advertised it.

Prompt delivery, product as advertised

Young lad on his 3rd game console and each time we've had to return them for not working, staff very helpful in fairness, companies a mess .