willowbathandvanity.com

6510 JIMMY CARTER BLVD suite C, 30071, Norcross, US
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2.00
Based on 2 Reviews

5

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4

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3

0.00%

2

100.00%

1

0.00%
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Kelapathy “Kelapathy”
United States | 01 April 2025

The vanity was nice. It arrives without the sink being attached to the counter top. The placement of the anchor screws in the counter top did correlate to aligning the sink under the counter top. The counter top has a lip all the way around, but it does not fit over the vanity, you must align it on top of the vanity. The counter top and vanity were not flush, so there are gaps where the counter top sits on the vanity. The instructions provided by customer service were not aligned with product received (there were not instructions included in the shipping box). We basically had to figure it all out on our own. I do not recommend

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RL
United States | 17 November 2023

As a follow up to the issue below, Willow contacted me the day this was written, apologized, and made sure the vanity was in transit that day. I ordered a vanity on the premise that it would ship ASAP, that day or the next. Now 4 days later and they’ve done nothing to expedite the process and it hasn’t even been prepared to ship. I canceled another order and spent $1000 more with them so I could complete a project but it looks like now that I could have had the delayed shipment from wayfair faster than their alleged 1-2 days quick shipping. Don’t try to call and speak to someone there in authority, you’ll just get the runaround.

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