
Ken S.
United States | 24 February 2023I placed an order, it came fast as always. I opened my vape and it wasn't working correctly, I opened the next and it was working either. I was surprised to find that all of that flavor vape didn't work. I reached out to vapemarkdown and they didn't respond with an email, they called me. I was really surprised, and Steve listened to me and came up with a solution to the problem. Then I asked him a question and he said that not his area but give me a second. Steve went and found the answer to my question. I have been ordering from vapemarkdown for a long time and I will continue to order from them. This is truly a great company that stands behind their products, and they find answers for you and don't leave you hanging.

betty samole
United States | 14 February 2023Wow. Great experience from start to finish. Great site, easy to navigate, full selection, easy to order, fast delivery of correctly filled order, and best of all, AWESOME Customer Service from Steve. I smoke Breeze Pro disposable vapes which are hard to find in brick and mortar shops or online shops. My PREVIOUS online vendor was having either a web site problem or a stocking problem but I couldn't get the flavors I wanted this time, and I always had difficulty with delivery. I called their difficult to reach customer service number after their email didn't work, and their rep was unhelpful, couldn't identify or resolve the issue, and was rude and abrupt. I decided I couldn't do business with them anymore. SO, I very fortunately found VAPE MARKDOWN! Much better prices, easy site to navigate, find product, and order from full selection. Then I was amazed when I received my order, filled correctly (!!!) in less than 3 days. A few days later I realized I had been charged twice. I called customer service, a human answered right off, and within minutes, Steve found the error (which appears was a mistake on my end), resolved it with an immediate refund, AND gave me a coupon code for my next order. He was so pleasant and concerned from the start. He validated my concern and made it clear that the company puts customer satisfaction first. He was fast, efficient, and knew what he was doing. So professional. He is absolutely a great representative for a great company. I will be doing much more business with VAPE MARKDOWN. Thank you. So refreshing!

Mary Ames
United States | 12 February 2023This is the place! They treat you like they really care! What a fabulous experience ! This was a little over a month ago, I am back to buy again

Jordan Hicks
United States | 08 February 2023VapeMarkDown has been a great place to purchase vape devices for personal use at a whole sale discount. I have been purchasing from them for several years and there orders are always correct and come in a timely manner. I have recommended them to several friends and family members. I highly suggest you give these guys a try!

Karen Luu
United States | 07 February 2023Received my first incorrect order with the several years I’ve been with VapeMarkdown. Sent them an email regarding this issue and received a call within the next hour from them to address the issue and provide solution. Great customer service, prompt response to issues and I honestly did not consider mine a huge issue for a first one after so many years

michael Marks
United States | 27 January 2023Great service and fast return very professional company.

Patrizia Brooks
United States | 27 January 2023This is hands-down my favorite vape shop. They carry a big assortment of vapes. If you should have any questions, etc., email them and they get right back to you. Customer service is A+.

Eric Kettunen
United States | 13 January 2023i love this place. also steve is the best . he has helped me twice now right away. this kind of service is what has been making me use this place for over a year now i love it. thanks again steve i really appreciate bro :)

Nicole Sireci
United States | 11 January 2023This is the most amazing company I have ever used. I will not but my vapes anywhere else except here. The prices are amazing and I want to thank Mike and his staff for calling me when my favorite flavor comes in.

Leslie Fowler
United States | 10 January 2023Very apologetic, very friendly and fast with service and getting problems taken care of! I always order from then and never have any problems 😌

James Leipski
United States | 10 January 2023Excellent products and services!!!

Leah McElwain
United States | 05 January 2023Customer service was amazing! I had an issue with some vapes and they honored the fix immediately. Would only buy from here!

Mike Eden
United States | 05 January 2023personally called to update on order based on my comments. Even got me a few things that were out of stock.

Jenna Harling
United States | 05 January 2023Made a mistake thinking I didn’t get one of my vapes. The gentleman was so kind and I misread my order, he still proceeded to give me a coupon for my next order. He was very kind and understanding and respectful! Been ordering from this company for couple months now, love this company! Definitely will continue to Order again!! Thank you

Dennis
United States | 03 January 2023I had a bad day and this guy Steve calls me up one day and he's literally a person and helped me out and made it right I'm a combat veteran so to see people go out of there way to help someone else regardless of it's your job this guy had allot of respect and made my day when Steve called me. Thank you Mr Baker and

Mark Robinson
United States | 31 December 2022The only place that I buy from, highly recommend Vapemarkdown! My orders are always shipped out within a day, two at the most. I've ordered several orders and only had one problem and it was taken care of immediately! All the way around have nothing but a great experience with them and do recommend them!

Richard Anthony
United States | 22 December 2022I've been ordering from David for a very long time, this company is top notch they stand behind every product the sell 100%. Don't waste your time with anyone else.

Patti
United States | 17 December 2022The customer service is amazing. Steve was super helpful and helped me with my issue. I've been a customer for years snd will continue to support them.

Juan
United States | 03 December 2022Amazing service, ups lost my package and vapormarkdown replaced it no problem..definitely keeping my business here, thank you vapormarkdown.

Amber Sue
United States | 30 November 2022Amazing service! And quick response to an issue! Love their products and service. I order monthly.