westcountry.org.uk

Kestrel Court, Harbour Road, BS20 7AN, Portishead, GB
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5.00
Based on 75 Reviews

5

98.67%

4

1.33%

3

0.00%

2

0.00%

1

0.00%
About westcountry.org.uk

We are a not for profit, community-based credit union offering safe savings and affordable borrowing options to people across Somerset, parts of Bristol, Bath, Devon and Cornwall. Westcountry Savings and Loans is a truly local alternative to traditional banking and credit institutions. Launched in 2004 we now have over 3,500 members and continue to grow strongly. Members' savings total £2.5m of which £1.1m is out on loan in our local community. We offer honest, transparent financial services and our members are at the heart of everything we do. Join us and make a difference in your community.

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Omar
United Kingdom | 11 February 2025

Fair, reasonable and human. These guys work with you and help you to get moving. So much 'computer says no' these days. At least if it's a No at WCU you'll hear a reasoned expression from a fellow human.

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Consumer
United Kingdom | 26 January 2025

Would highly recommend West Country savings and loans the staff are very friendly and helpful

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Jo Trotter
United Kingdom | 14 January 2025

Been with these wonderful people for a lot of years. Non judgemental, friendly, responsive and reliable when you need them. Great to save & borrow it’s my go to & helped me immensely in times of need & stress.

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Beverley
United Kingdom | 08 January 2025

They are always polite and helpful, with a really quick response time.

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Charlotte Barber
United Kingdom | 04 November 2024

Absolutely amazing staff and really helpful

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Chris
United Kingdom | 17 October 2024

I have used this service for nearly 10 years and it’s straight forward and the money is normally with you the same day, easy payments and I like it that when your paid off they still collect money to help you save. when I’ve needed to check on my account and spoken to a customer advisor, I’ve always been dealt with very efficiently and always have surpassed my expectations with there customer service.

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Nikki Turner
United Kingdom | 15 October 2024

Easy to use, explained in plenty of detail and the use of an app allowed personal service and easy to see messages and notifications.

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customer Susan
United Kingdom | 09 October 2024

I have always found that they always try there best to help you and also if they can't they always try any way they can to help you no matter how hard it is I just feel that my experience with them is great they have alway found away to help me out

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Ashley Meekings
United Kingdom | 06 September 2024

Westcountry savings an loans are fantastic. It's very easy to communicate to them through nivo chat. They're Apr is low compared to other lenders, and because you have to pledge to save while paying back a loan it also helps you save. More helpful then any bank I've dealt with. Fantastic service Have been a member with these for many years

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Mr MICHAEL
United Kingdom | 02 September 2024

I've been with West country savings and loans since 2008 I was having a lot of money issues and after talking to West country they sent me up with an Account were I had my money paid in to and with there help I now have money in the bank and a good savings account they have also played a big part in me having just been able to buy my new motor scooter. I can't thank them enough.

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Clare Cross
United Kingdom | 30 August 2024

Fantastic people, extremely quick and easy to use

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Claire
United Kingdom | 28 August 2024

A principled and honest organisation. I have worked with Westcountry Savings and Loans as a customer for over 1.5 years. The application process and response was quick. I strongly recommend them.

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Shianne
United Kingdom | 27 August 2024

Fast responses and quick decisions. The information requested was clear and concise making it easy understand what we needed to provide. Staff were friendly and helpful in answering any questions or explaining things for further clarity.

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Gracie
United Kingdom | 14 August 2024

Excellent costumer service, the information are very clear and they send packs with lots of clear informations.

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Dishon Buntin
United Kingdom | 30 June 2024

Very good and the are very helpful in your matters

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Twin Collectors
United Kingdom | 30 June 2024

Polite and very helpful. Would very much recommend to anyone I know

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T Yorke
United Kingdom | 13 June 2024

Such a relief I found this company. I have never used a credit union before and went to them after being turned down from high street lenders. So easy to deal with them. My loan got approved with very favourable interest rates. Wish I had used their service before.

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CharlesM
United Kingdom | 15 May 2024

Excellent service ,effective platform to use .Staff quickly attend to questions .

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Nicola Pearce
United Kingdom | 22 April 2024

Brilliant service - I have used WCSL before a couple of times for loans, and more recently decided to carry on saving with them. The staff are always friendly, clear with instructions and what happens next - I 100% recommend using the credit union for loans and savings

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Jason mackintosh
United Kingdom | 29 December 2023

Awesome straight loan

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