Mr Cool

Macroom, IE
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2.50
Based on 37 Reviews

5

32.43%

4

0.00%

3

0.00%

2

0.00%

1

67.57%
About Mr Cool

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Aisling
Ireland | 03 November 2024

I booked a baby shark mascot for my son’s 3rd birthday he is baby shark mad. He was so excited about baby shark coming to his party. Booked for Nov 2nd at 3pm. 3:30 I ring and text the number because it hasn’t arrived 4pm I get a message to say he’s on hols he will try get hold of his mascot crowd at this stage the party was nearly over so was pointless coming. They did not even have the decency to text and apologize that it was a no show. Extremely disappointing AVOID!!!

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Declan Murphy
Ireland | 16 May 2023

I would highly recommend Mr cool events. I ordered a castle on Saturday for my daughters birthday and it arrived 9am on Sunday morning. It was set up in minutes. The staff were very friendly and understanding when I wanted it moved around a bit they had no problem doing so. I would rate this a 10/10.

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Rk
Ireland | 15 May 2023

Absolute Disgrace! I booked Barry in January for my daughters communion this weekend just gone. I asked for a covered bouncy castle in case of rain and he convinced me to pay a deposit for a castle he didn't even have. I was happy to have an older one going on the pictures, but he insisted this one was better. He rang me 2 days before arrival to tell me the one he recommended was coming from China and hadn't arrived yet!!! He gave an alternative then of an uncovered one but I asked for the one I requested originally. Friday came and it arrived.... I asked Barry not to go a certain point past our garden as it was wet after the rain. He ignored my advice and his rental van got stuck on our lawn. He continued to get crosser and crosser as he dug up our lawn with wheel spin and damaged our garden. After I suggested he gets a recovery truck he advised me he didn't have time and continued to damage our garden trying to get the van out. I eventually booked a recovery truck to pull his van out. I wasn't happy to pay the full amount after he destroyed our garden, and he threatened to pack it up and take it away in front of our daughter. We paid after he begrudgingly gave 50 off! After a 2 hour fiasco, we checked the bouncy castle after he left. It was filthy dirty and did not inflate properly!!!! I called him twice and sent him a picture of the castle not inflating, which he ignored. The communion day arrived, and we inflated the castle. One half of it did not inflate fully, and it was dangerous. I called Barry this morning to advise of the same, and he laughed and said "well you got the bouncy castle you wanted! The covered one.... I told you it was old and dirty and it ended up being 23 degrees (laughing as he said it)." On speaking with his delivery man this morning he said Barry was fully aware of the state of the castle and said they won't be using it again. Barry didn't apologise that the castle wasn't fit for purpose and it appears knowingly sent it to us in this state. There is a difference between and old bouncy castle and one that does not fully inflate!! Do not book this company. There are plenty of reliable companies out there...do yourself a favour and steer clear!

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aoife o
Ireland | 01 May 2023

Don't even bother booking this ape. Was supposed to deliver a castle we booked months in advance, confirmed 3 days before then never showed up. Didn't even have the decency to cancel. Absolute disgrace.

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Liam Lynch
Ireland | 28 April 2023

There is a reason why this guy doesn't allow for reviews on his Facebook page. Do not book this guy under any circumstance. We booked a bouncy castle for our 6 years old birthday months in advance. We confirmed the castle on the Wednesday before the Saturday party and then on the Friday night he cancelled, and somehow suggested it was our fault as when he rang to confirm the castle on Thursday we didn't answer (we only confirmed the day previous) I got lucky and managed to find a local man who could provide a castle for us. When I spoke to him on the phone, he asked was this Mr Cool who let you down and when I responded yes, he informed that he has had this type of phone call at least 20 times after Mr Cool cancelled, including from a bride who was let down for her wedding. Obviously this guy likes to double book and then on the day he'll take the jobs that are more convenient to him and who cares about crying children, brides on their big day, well obliviously this waste of space certainly doesn't.

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Saoirse Phelan
Ireland | 27 July 2022

Absolutely amazing I highly recommend!, will be renting bouncy castles from mr cool many more times again😁

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Noel Walsh
Ireland | 27 June 2022

I had to give one star because I couldn't move on otherwise. I wouldn't even rate this outfit. I ordered a slushy machine and a popcorn machine for my daughter's 13th Birthday Party 3 months ago. I rang them 3 weeks before hand to make sure all was ok and they said they would ring me the day before the party which was Saturday the 25th of June, 2022, Surprisingly, there was no call on the Friday beforehand so I spent all day ringing. I eventually got through using a friend's mobile phone. I was told they would ring me back with a time that they would be calling on Friday evening. I rang again that evening and again, couldn't get through or got this number is no longer in use. I continued to ring as it was a big party for my daugther, I eventually got through and was told one hundred percent they would deliver the machines on the Saturday morning before the party and that I would get a call back to let me know what time they would call. Again, no phone call, I rang a couple of times on the Saturday morning and got no reply and at 8.30 am I got a text saying can't deliver carts today, driver sick. I was do disgusted. My daugther was very upset and wanted to cancel her party. I am going mad that I didn't read the reviews before hand as I certainly would never have ordered from Mr. Cool or should I say Mr. So Uncool. No way to carry out business. If you don't want to be disappointed, don't order from this outfit. Margaret Walsh, Mallow.

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Ruth Foster
Ireland | 24 May 2022

Mr, cool cancelled our bouncy castle with slide within 48hrs of our booking. He said his friend would take the booking but it was a castle without a slide and way smaller and more expensive

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eoghan lenihan
Ireland | 30 September 2021

Completely useless. Never showed up for a birthday party last year. He got the dates wrong. Now 3 days before my son's communion he has just cancelled. Don't even waste your time

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Katie O'Flynn
Ireland | 28 September 2021

Beware! Avoid! And direct yourself to this mans google reviews.

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Brian
Ireland | 28 September 2021

As it appears to be the trend with mr fool events we too were cancelled last minute..tried calling 4 days before(numerous times) and yes you guessed it no answer and no return calls..only some lame text that night with an excuse...overbooking and hedging his bets in case someone might cancel..and never mind the you didn't pay up front rubbish..take the COD option off the site if thats the case..but that means declaring it which wouldn't suit..avoid the uncertainty plenty of others out there running a good show..

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Jamie O'Leary
Ireland | 24 September 2021

The most unreliable and unprofessional business we have ever come across. Booked a bouncy castle weeks in advance of my son’s birthday. Waiting all morning for barry to arrive. Rang and text his phone but no reply. Ended up with a group of very disappointed young children. Looks like going out getting drunk was far more important to barry. He couldn’t care less that he let children down. He offered us a bouncy castle for free during the week, but what good was that to us when we work all week and children in childcare. We’re aware of at least one other family he let down that weekend. Not a reputable business. Avoid at all costs.

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Sinead Lawless
Ireland | 21 September 2021

Booked sumo wrestling suits, received confirmation email, sent text a week later confirming and got a text 2 days later saying they could not supply, too stressful, too much demand, my advice to other customers is simply DO NOT BOOK MR COOL

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•ɴᴀᴛᴀʟɪᴇ•
Ireland | 15 September 2021

I have never posted a review online for anything but feel I really need to on this. Booked 4 months ago a bouncy castle for my daughters communion this Saturday, booked online and received a confirmation of booking. Also rang “Mr Cool” last week and was assured that all in order. Then received a text over the weekend cancelling the booking and when tried to call would not answer phone. As most parents know the bouncy castle creates huge excitement and cannot understand how someone can be in this business and without hesitation cause such upset and hurt to children by letting them down. After much stress & hassle thankfully we got sorted by another decent & honourable provider. But felt needed to post this review to avoid other parents and children the same stress and upset.

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irikoi lau
Ireland | 12 September 2021

Booked a bouncy castle two weeks ahead of a birthday party. Texted 'Mr Cool' two days prior the event (no answer), then again a day before the event, to finally be told he did not remember the booking and that no bouncy castle was available... thank you 'Mr Reliable'

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Caitriona
Ireland | 10 September 2021

Booked Barry a few months ago for communion on Saturday. Got the famous text on Tuesday evening that he couldn't deliver to the area. All other bouncy castles are now booked out. Rang him last week to confirm booking and he even told me he'd be here the Thursday. How dare he treat Children like this. Should not be in business!

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Steph
Ireland | 09 September 2021

This man is an absolute disgrace! Not one bit trustworthy. Cancelled the bouncy castle I ordered for a communion this Saturday. I made the booking months ago and he cancelled Tuesday with only a few days notice. Excuse was he was really busy and couldn't deliver to where I lived. What a joke. He knew where I lived when booking was made. He should be ashamed of himself. All the children he has let down and broken their hearts and also should be reported to revenue! I doubt this cowboy declares his taxes. Do not book from this man!!

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kassandra o
Ireland | 08 September 2021

Booked my daughters boucing castle on the 17th of june for her communion got a text last night cancelling booking 4 days before her communion disgrace of a company do not ever book with these cowboys..he is now ignoring all my messages

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dan fitzgerald
Ireland | 08 September 2021

Woeful service. Booked in May for a communion in September and was let down via text message at 10pm 4 days before the event. Absolute cowboy

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Jude Crowley
Ireland | 08 September 2021

Got kids slide delivered in plenty of time. My grandchild is nearly 2 so we wanted something safe. My god the little man had a bawl on it. Couldnt reccomend Mr Cool enough.

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