there is an assistant works here who gags while you have your treatment, simply unacceptable and unprofessional

I was very nervous having to have my first extraction ever! I was very quickly put at ease by my dentist and dental nurse. They were friendly and professional. I’m very impressed with everyone I’ve come into contact with at this surgery.

Hello Paul, Thanks for your reply as it’s very important that any disputes are settled amicably. If you look at the invoice it doesn’t have an invoice number so it can’t be uniquely identified when your auditors pop round. The receipt has a unique number but it does not correspond with any invoices from your practice. You have just provided me with an invoice (without a number) so I’m baffled as to how you’ve managed to generate a receipt without an official invoice that can be uniquely identified with a number. I’m quite confident that your auditors and accountants won’t be happy with your practice ‘cooking up’ the books. Whatever happened to integrity, professionalism and accountability at every level of the dental profession. Trust between dentist and patient is earned, but your practice has failed to earn my trust !

Could not recommend darren enough,just had the 6 in 1 inplants,was a long process as had to have 8 teeth removed and a bone graph,but was worth it in the end,darren made me feel very at ease and the nurses too,he's very experienced at what he does,thankyou to all at darren bywater surgery,I can smile withe confidence.

I’ve just returned home from what I can only describe as an astonishingly good experience at Darren Bywater Dental Care. From start to finish I felt as though all of my needs and questions were met and answered proactively. They’ve put an immense amount of work into their processes and their communications skills are … well … simply astonishing. Very professional and friendly and I have every confidence that my new dental implant will work out as planned. If you get a chance you should try this practice out.

A helpful receptionist, excellent dentist who was also very helpful & has good communication skills, also a great dental nurse. An overall better experience than I expected. I was nervous when I arrived, but I was put at ease throughout my visit.

My husband and I have both been treated recently here for dentures and considering the cost I really expected better, the quality and fit are very basic and I have no doubt that we could have received better from the NHS. Lesson learnt money doesn’t always = quality and satisfaction.I appreciate your reply however I feel that my opinion and review are justified, I didn’t come for my review because I don’t think that my wishes and opinion were taken into consideration, I feel really let down and the whole experience has seen me in tears on many occasions. I really feel that returning now would be throwing good money after bad.

Amazing dental treatment. I just can't believe what has been achieved over a series of dental treatments. The last was the fitting of an 'emax onlay' (crown) to a very damaged and quite awful tooth. The result is perfect, it's like I have my tooth backI Can't tell the difference between that and others- colour size and fit is perfect. So very pleased with the result. Sunny the dentist is just lovely and sooo very good at what he does. Not cheap, but then the amount of work, specialism and care, and the end result is well worth it. I'm very happy. Thank you to all at DB

Darren and his team have been fantastic 👏 👌. 1st class service and treatment. I'm so happy with implant, it looks great, feels great and has really boosted my confidence. For anyone thinking about getting and implant with Darran Bywaters I highly recommend.

Natalie and her team are amazing, so kind and reassuring. After years of being terrified of going to see the dentist, I have found somewhere that I feel very comfortable going to - I cannot thank her enough.

I am always made to feel relaxed and welcome.

Exceptional attention by my dentist, made me feel at ease and fully explained the required plan of treatment. He was kind and patient helping me with my anxiety! Friendly reception staff.

Clean and welcoming environment with friendly staff. My hygienist is excellent and puts me at ease and makes what is a pretty unpleasant procedure comfortable and gives me confidence.