
Consumer
United Kingdom | 31 March 2024I bought a set of hyper 23 rim brakes. First up the wheels are great, and super good value. 1250 for wheels like that, and new, is excellent. Light, sharp, comfortable. Second up, I needed them for a trip on a short timetable. Ben negotiated with the (Chinese) company to get them in quick. And then the shop fitted the tyres (tubeless), cassette, etc. so out of the box, I just had to put the skewers on and that was it. All trouble free and great value

Trevor
United Kingdom | 31 March 2024Was looking around to find someone to help with my bikes puncture, I found the website very useful and the leave a message part was brilliant. Ben got back to my right away and helped me book a time slot which worked in with me. Once there it was nice to have a friendly service and fixed my bike. The price was great as well, I will be back again to use this great little shop again. Many thanks for your great help

JK
United Kingdom | 18 March 2024Took my sons bike to another 'reputable' dealer first who wanted an extortionate amount of money for repairs. Looked up KL cycles and took a chance. Initially quoted half the price for the work from the first dealer but then called to say he didn't need to replace a part so it would be even cheaper. I can't thank them enough.

Peter Theobald
United Kingdom | 07 August 2023Excellent bike service. Brakes are like new. Good communication throughout and fair price. Thank you

Mark Marris
United Kingdom | 07 July 2023Top company- incredibly knowledgeable, freindly and helpful all at a more then reasonable price, I will continue to use KL cycles and can’t speak highly enough of them

Will
United Kingdom | 05 March 2023Ordered a Winspace, less hassle than ordering direct with peace of mind.

Richard
United Kingdom | 03 March 2023Finally somewhere close to Mildenhall to get your bike serviced/repaired. They collected my bike from my work place and delivered back to my home address. Bike feels like new again ! Will for sure use them again.

Customer Sid
United Kingdom | 19 January 2023Everything was fine. Wheels nice and light and very well made. Sid.

Unknown
United Kingdom | 19 January 2023Great experience ordering a winspace frame - quick to respond to queries and couldn't be happier overall

Owen Butler
United Kingdom | 11 November 2022They replaced the inner tube of the rear wheel of my brothers bike. They came on short notice and where quick and polite.

Steven
United Kingdom | 01 November 2022Bought a Winspace T1500 frame via KL Cycles. Ben was helpful and very responsive throughout. Took a lot of stress out of the process of buying from abroad.

The Miwa
United Kingdom | 22 July 2022Took our tandem in with many ailments making the thing joyless to ride. For a very reasonable fee the tandem returned to it's intended joyful condition. Some news parts and a good service.. really happy. Bliss & Joy! Thanks Dan and Ben! Now the tandem is fixed I best give up beans for breakfast!

Mrs Dawn
United Kingdom | 11 July 2022I could not praise KL Cycles enough. Won't go anywhere else. Absolutely a wonderful, honest team.

Andy Ward
United Kingdom | 08 July 2022Puts faith back in to you that small local businesses are better than the big companies. They cured a grinding noise from the gears and replaced the pedals, and didn’t charge the earth. Perfect service, friendly, knowledgeable and above all else so reasonably priced. I can’t recommend KL Cycles highly enough.

Zoe
United Kingdom | 02 May 2022Excellent service. Purchased a bike for my son, delivered on time and great communication. Cannot fault, would highly recommend!!!!

Glen
United Kingdom | 28 April 2022After having troubles with my indoor cycle setup, a home visit was arranged, where the gears and setup re-aligned. Great service, could not recommend high enough

Amir
United Kingdom | 28 April 2022I wasnt sure on ordering the Lun hypers myself with all the import tax vat etc despite having the itch to experience the Lun wheels hype (we all know the other brand prices). Went nuts & took a dive when the black edition Hyper came out (not listed on the website). Ben was helpful & managed to get a set for me (they were out of stock on the winspace website). I did have my doubts if the wheels are ever going to arrive but Ben updated me regularly on the progress until the day those fantastic looking wheels arrived at my doorstep. Cant ask for a better service! #newwheelday

Sian
United Kingdom | 28 April 2022I recently bought a bicylce from KL Cycles and would highly recommend! Their customer service from start to finish has been fantastic. Nothing has been too much trouble and they're always as accomodating as possible to get you set up on your bicycle.

Lewis Catterick
United Kingdom | 27 April 2022Highly rate the team at KL Cycles, the communication throughout the service and repair work carried out on my bike was extremely efficient and helpful. The turn around time was much better than I’d have expected and the aftercare through messages to check that I was happy with everything was above and beyond what I’ve received anywhere else. Will be returning to them for all my bike work in the future as I also found their pricing very fair for the service and treatment you receive.

James Durham
United Kingdom | 05 April 2022Ben was spot on when fitting My new winspcae lun wheels, there great ams look lovely, I'd definitely recommend Ben if you Nedd work doing on you're bike