Great service and experience throughout, would recommend!

One2One came out to value my property in Abergavenny. Prompt, efficient service, would highly recommend this service to family and friends

I would like to pas on my thanks to all at One2One Estate Agents. I have received outstanding service throughout. I particularly would like to pass on my thanks to Luke who was absolutely fantastic throughout going above and beyond to ensure that the service I had was second to none. He was always enthusiatic and professional and kept me updated throughout. I have also dealt with Nial for superb mortgage advice and will continue to use his services whenever I need advice. Big thanks to all the One2One staff.

We had a horrible service from One2One and would never use them or recommend them ever. Their price is set so low, that no other estate agents can come close, however that really does reflect in the customer service. You can’t get through to the office ever, you’re trying various times of the day and they never answer. We had to conduct viewings ourselves as they had no one available and we also had several ´no show’ viewings so we were out whilst these weren’t going ahead and the last one One2One didn’t call us until 25 minutes after the viewing had started as he prioritised getting to his next viewing. The last one that didn’t show, I called after an hour and they said that they didn’t show up but we didn’t have any communication to say this. We sent an email in to say that we would like our house removed from the service and there wasn’t even a question as to why! Overall very poor and wouldn’t recommend.

The service that we received was excellent. Our house sold very quickly so the price was obviously set correctly. We were kept updated throughout the whole procedure and when we completed everything was finalised very efficiently. Thank you to Nicola and the team for such great help and support.

Great service from one2one when buying our first house, they made the process really easy for us. Special mention for Natalie who went above and beyond and was always on the end of the phone for us to answer any queries and put us at ease. Couldn’t recommend using them enough!

I am over the moon with the service that I have received from One2One. Emma is the best mortgage and sales negotiator I have dealt with. She is super friendly, supportive, very knowledgable and made the process very straight forward and simple for me and took away any stress I had. No question was too much for her and I had a lot! I would highly recommend One2One and especially Emma

Exceptionally quick viewing of the property I wanted to purchase. Sale agreed easily, very helpful staff. Thank you

One2one have been very patient with me over past couple of years, taking my house on and off the market when I’ve been very indecisive because of the current market! They have recently put it back on for me, 5 stars for communication, I can always get hold of them, specially dealing with rhian and Emma , day or night they always answer my questions 😂 I’ve had a couple of viewings on mine already! If I ever sell my house again I will always use one2one.

Thank you so much for all your help in selling our house. Natalie, Rhian and Nicola were so professional and helpful, Natalie's valuation was spot on and the property sold within 3 days of going to market at a price that we were more than happy to accept. I would highly recommend One2One to anybody looking to sell.

Compared to other estate agents, One2One are excellent. From initial contact, both ladies have been fantastic. They kept me informed, responded immediately to voicemails and actioned my request by arranging five viewings in one afternoon. Luke Saunders, for someone so young, appears to have been in the industry for years. He’s professional, courteous, welcoming and goes above and beyond naturally. He’s easy to chat to, but yet is not too forceful which would annoy me. He has a bright future ahead of him, if he continues with his dedicated work ethic. Hats off to all. Thank you kindly all!

Luke Saunders was very professional and knowledgeable about the property we viewed. He was charming and easy going answering any questions we had. Well done Luke we were very impressed with you.

Sales Negotiator - Luke Saunders Luke has guided me through two viewings today. He was very helpful and was able to answer all questions asked.

Great mortgage and will writing service

One2one mortgage advisor James P was an absolute legend! The purchase on my new house was on the verge of falling apart but James managed to save it at the last second, negotiating with underwriters and all that mortgage-y stuff. definitely recommend one2ones mortgage advisor service (which is also free)

Happy, polite and helpful staff. Very personable.

Excellent Service, I highly recommend these guys. Always very helpful and knowledgeable. They are my go to for estate agent services

Sales Negotiator Emma Martin - she is the most kind and approachable negotiator I’ve come across in my house searching process. Emma really made me feel at ease and is so helpful and honest. I would HIGHLY recommend One2One estate agents, especially for first time buyers who are new to the process. I can’t thank the staff here enough for their immense support.

We choose One2One initially as they impressed us with their local knowledge and commitment to marketing our property. They did not disappoint finding a buyer very quickly and all through the selling process they kept us updated contacting us via email and phone. They chased the buyer and indeed the solicitors with a view to completing the sale. The service was friendly and professional. I would not hesitate to recommend them.

The agent who showed us around, Luke, was helpful and polite. He answered questions but let us have the space to fully look at each house in our own time. The agent who dealt with my offer, Rhian was professional and supportive through the offer process. Thank you so much