Love my new sandals - thanks so much for the attentive customer service. X

Great store, good prices and awesome customer service. Had issues with UPS and Afua from their customer service reached out and got it sorted.

Exemplary product and service. Despite being an online transaction I felt it to be warm and personal. Keep up the excellent work !

Recently bought a jacket for my husband which didn’t arrive. I sent an email to explain that I hadn’t received it, I was slightly concerned as it was low in stock when I bought it so didn’t think I would be able to get a replacement. I received a reply from Afua at customer services who was able to establish that DPD had mislaid the package and arranged for another jacket to be sourced and sent out. The jacket arrived today, my husband is delighted with it and I am delighted with the exceptional standard of customer service I received from Afua who kept me informed at every stage of the process! Will definitely buy from the company again. Highly recommended.

Quick delivery, great customer service and beautiful wrapping of a gift I was ordering.

Great selection of products and extremely helpful customer service team. Thanks Afua for sorting out my order!

I had a very good e-commerce experience, mainly due to the customer service. I was shopping on a mobile format and my order didn't trigger an email with my order, however Afua who managed this was able to supply all missing info. Overall had a good web experience and I am happy to do it again, I'll be even happier when I can shop in the London store again!

Excellent service, always

Great selection of clothes, AWFUL online customer service and comms!

Love this quality, keep it up

Good experience getting some items shipped to New Zealand, store were great at answering questions (sizing of item), free postage and rapid service. I would happily use them again.

Would definitely use again! The guys were so helpful and quick to respond to email just in time to have me sorted just in time for the weekend!

Really fantastic customer service. The staff went above and beyond to make sure my order arrived in time for an important deadline and even emailed me to check that it had arrived safely. Highly recommended.

Excellent products and consistently good service

Really great service , with exclusive lines you can’t find anywhere else , really responsive customer service

Great website experience, and customer service. One of my favorite shops in London!

Afua was clear and helpful. Cheers

Very quick delivery so I received my items while I was still excited about having bought them, excellently curated store and webshop.

Really good service, quick delivery each time I've shopped with them. Nothing bad to say.

Lovely company. Good communications, rapid mail delivery and wonderful shop. Carefully curated things and friendly atmosphere.