DO NOT TRUST The first time I called, I was told I had the right to cancel, up to 14 days after my first payment. My first payment was due on 27/09/19 I called them on 25/09/19 to say that I wish to cancel and they tried to demand a £100 cancellation fee. I said that I would not be paying it. I asked Ivor if I would have to cancel my debit card and he replied "you can try buddy". Not very professional in my opinion. He also said he would close my file at the end of our conversation. On 26/09/19 (today) just before I wrote this review, I contacted my bank, as I was concerned about Debt Compare having my debit card details. The bank told me that Debt Compare tried to take £120 from my account at 11:30 this morning. This was not an agreed payment date and they tried to take more than the "cancellation fee" they demanded. This is seriously underhanded behaviour for a supposedly reputable company and I will be making formal complaints to the relevant bodies.

Abdul was very clear and supportive, excellent customer service !

The gentleman that has dealt with my query this morning was more than helpful. He put my mind at rest with the changes that have occurred on my account. Great telephone manner.

Adbul was very helpful and quick to come back to me with answrers

Abdul was very polite, dealt with my enquiry quickly and provide excellent customer support

The agent jake was unbelievable, I have some health conditions that are really causing me to struggle with my memory and also with my finances but the agent has been so understanding and was so helpful and re assuring really put me at ease and has helped with my stress and worrying ever so much! Would 100% recommend this company can’t thank them or the agent enough.

Abdul Has been very helpful even rang me back Highly recommended

Abdul. Very helpful and provides information

Shaz has been fantastic throughout this whole process. Cannot thank him enough. Many thanks Mr d Beaumont

Shaz has been brilliant, he calls every month to make sure my situation is ok and is very non judgemental of me and I feel he always wants to help

Just come off the phone to Shaz from DebtCompare who’s been looking after my account, he really does go the extra mile to sort things out. Brilliant customer service !

Abdul was very helpful, understood my needs & executed the required actions quickly and efficiently.

Very helpful and talked me through everything which put my mind at ease. Would deffo recommend

Very helpful,friendly and respectful staff. Shaz has great customer service skills! Thank you for your support

Very helpful, non judgemental staff Keeping me updated with process thankyou a whole weight lifted

Brilliant service explains next step to u thank u

I would like to praise a young man in the customer care department Shaz thank you for your help advice and quick response to all my queries. Weldon again

Just started my journey with them but feel more positive already.gill is lovely and puts you at ease and doesn't make you feel a failure in life.looking forward to a brighter future.

Excellent customer service and advice given by Shaz

Abdul was very helpful in explaining everything today as was Omar who will be helping me with my tax return. Thank you