I had a number of pieces of my late parents china collection, as it was items I was not wanting to keep, I comtacted Bill at Potteries’s Auctions. He came to see advised best course of action and the items went to auction and returned a much better value than we expected. All handled brilliantly the items need careful restoration and very positive experience all round was had

All was as expected. Nicely packed with care, shipped fast and ring is gorgeous, exactly what I was after, a very fond memory (similar to my late mother in law's ring that was lost). Many thanks to Paul & the amazing team.

I love Potteries auctions. Always happy with my purchases. I also love that they pack and send. Shout out to Michelle and Ed for a great packing job on a lot of fragile pieces. Everything made it to Canada in perfect shape. Thank you Potteries.

All round great service, would highly recommend.

Highly organised company, with a very personal touch. A faultless performance with our sales process

I was very impressed with the all-round professionalism of the company. Selling my items went very smoothly and efficiently. Everything that was sold went for the price (or higher) than the estimate that I was given. I was kept informed as to when the items were to appear at auction and the money magically appeared in my bank. I would recommend anyone is thinking of selling something in an auction to go through this company.

The transaction from beginning to end was first class. Very easy to arrange a telephone bid and the lady on the day was very clear and helpful. Having been successful payment was very easy and the postage was very reasonable and when the parcel arrived it was beautifully packed. It is about time more Auction houses provided their own pack and send service with UPS's excellent service arriving on time. Will use again if the opportunity arises.

Bought an item? Posted out within 2 hours . Superb service

A very positive experience. All queries prior to the sale answered quickly and with detail. No problems bidding online via Potteries Auctions own platform which also made it a bit cheaper! Excellent and simple to use invoice payment with various options given. Postage provided at a reasonable rate. We requested a tried and tested option which was changed without any problem. Excellent auction house who I will be using again and highly recommend to everyone.

Very satisfied customer here. All worked well and smoothly. Kind and polite staff. Package arrived in fine fettle so thanks to all and Michelle & Ed. I thought the p&p was very reasonable. Many auctioneers don’t bother and mailboxes etc can be hellishly expensive!

It was a pleasure doing business with Potteries Auctions both with the online bidding service offered and the delivery service provided.

Excessive profiteering with postage and packing c/w most other auction houses

I love Potteries Auction. My recent purchase was packed by Michelle and Ed and all my porcelain items were in perfect condition when they arrived! Thank you!

First time buying at a live online auction. A great team at the Potteries, from buying to delivery. I had to contact (phoned) them and they were extremely helpful, put my mind at ease. Brilliant service from Michelle and Ed. 😀 Thank you

Great auction house. Very friendly and efficient. Their delivery service is second to none. Many other auctions would do well to take a leaf out of their book! Many thanks. Happy customer.

Very pleased with my purchase. My thanks to Ed and Michelle for their superb wrapping and packaging of my lot. Julian

Have used now for a few years and 5 plus stars every time especially excellent packing plus communication

It's my first time bidding on a auction and I totally enjoyed it, with being a ceramic enthusiastic and worked at Mintons factory all those years ago I was fascinated and what brands are fetching. I can't fault potteries auctions everything went so smoothly, I will continue to support my local auction and might put some of my collection in for auction

I have bought from many auction houses and I can say with out doubt one of the very best, friendly quick and very reasonable packaging and postage costs.

Used this auction house many times, very good service, this time I had £2000 of Moorcroft posted and packed by Michelle, wonderful packing at a reasonable price. Patrick Rowe