Extremely helpful, Jamie offered knowledgeable advice, great selection of tiles which we hadn’t seen in other showrooms.

Staff were great from start to finish with their expert advice and helpful manner,nothing was to much trouble thoroughly recommend and definitely use them again without hesitation.Oh and great sweets on the counter!!!!. Tiles look fantastic and reasonably priced too.

Excellent customer service received from Thomas at the Chingford branch

Excellent service received from Thomas who was very knowledgeable, patient and polite. Highly recommended. Thank you.

Terrible service! The wrong tiles were delivered after I had ripped out my whole kitchen and nobody called to let me know until I asked for the tiles to be delivered and had to cancel my tiler. If they had let me know straight away they had the wrong tiles in the warehouse I would’ve delayed ripping out the kitchen! Then I had to wait a further three weeks for the correct tiles and although they promised to call and let me know the new delivery times I had to repeatedly call them to find out delivery dates so I could rebook a tiler.

Couldn’t fullfil the order. Damaged goods sent. Hold ups. Say things are in stock when they are not. Had to go elsewhere for the things they could not deliver and found out I spent a lot more than I should have. Overpriced and then made me think I was getting a good discount which was not true compared to the price elsewhere. Try Chris Stevens Muswell Hill for a much better deal and customer service. Wish I had gone there first.

Friendly staff..reasonable prices

Jamie was extremely helpful and knowledgeable and found me everything for my new ensuite bathroom and for a very competitive price too.Would highly recommend.

Nice staff and service top tiles offered me ceramic tile and tiles diy offer porcelain tiles for floor. i asked my builder he said only porcelain tile good for floor this is what i,ve been told in tiles diy Chingford and prices are amazing £8.99m2 inc vat for metro is best price i found in London

At reasonable competitive pricing and range of variety, tiles diy are unbeatable. I found the service I received during researching and purchasing the right tiles for my project to be invaluable. Curteous and professional with great after sales care .

The showroom is beautiful and there is a wide selection of both floor and wall tiles. The displays are excellent as they show wall and floor tile combinations if you are looking for a little inspiration for your home. They offer all the latest materials such as granite, limestone, porcelain and other natural stones. All tile products of a high-quality, with expert staff and amazing customer service. I have purchased patio, kitchen and bathroom tiles from Tiles DIY and I would never shop anywhere else for tiles again! I was impressed from the moment I entered the showroom and would highly recommend Tiles DIY.

What a great service from the Tunbridge Wells branch very helpful especially when I needed to source extra tiles .The kitchen floor has received great comments from my family and friends

Very helpful knowledgeable and very keen prices.

We had excellent customer service and advice. All members of staff were helpful and very happy to spend time discussing our ideas. Would highly recommend.

I bought Tiles from their Tunbridge wells branch and Jamie their Manager was very helpful. I will surely recommend them for prices to after sales service.

The staff were very knowledgable, helpfull and nothing was too much trouble when we needed to completely change our main tiles for another set and order more of our feature ones. Will use again for our next project.

Reasonable prices,friendly staff and very good service

Great service from the guys in the Chingford Branch. Needed my tiles delivered urgently. Karol was very helpful in arranging for my tiles to be delivered on the same day I ordered them.

Really helpful and Jamie went out of his way as we caught him late in the day , he stayed open an extra 15 minutes to let us look around . We came but the next day and bought some really nice tiles from him . I would highly recommend for service and quality .

They was so helpful, and when ordered, it come into store very quickly, great service