Service was excellent, really pleased with my tunnels thank for prompt delivery, Hazel Barker

First class! Brilliant service and great tunnel - definitely recommend.

Great product & good service, however, we did not realise that we needed to order the sand bags & straps that hold it down separately. Perhaps that could be made clearer on the website?

Clearly advised lead time. And no delays. And always communicate well

Brilliant service and super tunnel and sandbags.

I bought a medium weight 600mm x 6m tunnel and anchor bags. It’s been a good experience on all fronts. Good telephone advice, speedy dispatch and quality product. It is neither cheap nor wildly expensive. The quality and attention to detail is superb. I particularly like the non-slip lower half and the wide adjustable sandbags which hold the tunnel in position whatever the stress. The best tunnel I’ve come across.

Really fast and efficient service

The agility tunnel arrived safely and well packaged and the dogs love it! It is sturdy and well made so I’m very pleased with it.

Love my tunnel and Naylors were great with a very speedy dispatch time.

Excellent tunnel at a sensible price. Seems pretty robust but time will tell.

Always easy to deal with and great products /delivery.

Researching for a dog tunnel was quite a challenging process, particularly when it came to understanding what sellers really meant about the quality of the material and I relied heavily on what people said on their reviews. When I came across Naylor Agility many areas of confusion were cleared up, albeit after a few tours of their own website which in itself caused some confusion with the different sandbags. I am an amateur dog owner not a trainer and no experience with dog training equipment, so, it wouldn't have taken much for me to be confused. However, the choices available here made it easy for me to work through the criteria I had and what was on offer. The delivery costs meant that the tunnel and the two sandbags were placed in separate orders as when I put them in the same order the delivery was more expensive. The items came packaged together though. The timeline given for the items to be delivered was met, no earlier or later, the downside is I had to make a call for an update and was immediately told it was despatched the previous day, the items were out for delivery today and were coming via DHL and I should have had an email from DHL. I hadn't. After the phone call ended approximately 5 minutes later despatch emails from Naylor Agility appeared in my inbox, still nothing from DHL. The items arrived that day. Had I had appropriate communication it would have been 5 stars as that was the only downside to placing the order with Naylor. The products they sent are fantastic and I can see them lasting a very long time.

Really good delivery time, well packaged and quality equitment

I have always found them helpful and very quick.

Love my tunnel, such high quality for the price too. And my dog seems to love it!

Best agility dog tunnel I have seen! Both my dogs love it! Thank you!