Good customer support, happy with quality, though the delivery company used could be improved. Would recommend!

Got my amazing desk from OAKO and it looked perfect! The default settings showed C17 and I couldn't move the desk. I got support within minutes (!) and it worked. Now I'm absolutely satisfied :)

The desk was delivered quite fast, only 3 weeks after ordering. Upon arrival, I noticed some damage to the package of the desk, and indeed, the desk itself was also damaged. After a few e-mails, which were always answered very fast, Oako proposed an eco-friendly solution which involved sending me a DIY repair kit, as the damage was minor and in a not very visible spot. Overall I'm very happy with the desk and their customer service.

Overall a really good experience. Great support while deciding what to buy and I finally chose the mahogany desk with matching chest of drawers and drawer. Product was delivered faster than I expected with a number of communications to keep me updated and also with clear instructions on how to take delivery. Putting it together is relatively easy, but I asked one of my more technically gifted brothers as you do need to drill holes in the desk top. I have been using it for two weeks now and the look is fantastic. Top quality as well and this desk will last a lifetime if you care for it well.

I love this desk. The OAKO adjustable desk is the best on the market. Its beautiful oak worktop, solid adjustable legs, quick motor and easy to assemble. Buy it

A friend of mine recommended Oako to me so I ordered a desk. I had some problems since the first desk cracked after a few months, but they replaced it. The second one had a small fabrication defect so they replaced it again and I am quite happy with the desk now. I was really impressed with the customer service, and how fast they replied and how swiftly they sorted everything out. To me, this is super important, and that's why I'm giving them 5 stars. Any product can have issues, especially wooden things that get transported far away, and are sensitive to environment conditions. So the really fast and helpful customer service is really reassuring that whatever happens, they will be there to help you sort it out.

Excellent experience ordering my Oako Desk from start to finish. The end result is truly beautiful, putting the desk together was clear and easy using the instruction guidelines (and heavy, this is a real desk). The best thing about the experience has been the aftercare from Oako. I ordered some accessories after the desk. They went above and beyond to ensure that the total set-up matches together. Anete was also very patient with me as I was juggling a home renovation. Overall- excellent.

The health benefits of a standing desk plus a lifetime purchase of a stunning natural wood desk. My Oako Denmark desk looks visually incredible in my home office, I love the solid wood desk top. Each desk is made to order, so it will be unique to each person. But this does take a little bit of time to make and deliver. Delivery time to Ireland was 5 weeks from the date of order which isn't bad for a custom desk. Assembly time was less than 1 hour. I got the wooden monitor stand as well to complete the look. Mega happy, the customer service from Anete and team was smooth and easy to work with

Amazing quality desk and service! Would 1000% recommend!

I will gladly recommend OakoDenmark as they produce some beautiful standing desks and provide great customer service. I would like to warn future buyers that the color of the table do not necessarily match the color on the pictures of the website (because of the nature of solid oak). I was a little disappointed when the table arrived, but after contacting customer service we found a fair solution. They were quick in responding and very understanding throughout the interaction. Easy recommendation since you are in great hands.

Bought my desk from Oako at the beginning of lockdown 2020. I opted for the mahogany with electric legs to make it a stand-up desk. The quality is brilliant and my experience with it has been life-changing as someone who works from home full time. I had to request a new control panel from them as mine became faulty but this was dealt with brilliantly and they sent me a new replacement almost immediately.

I am extremely happy with my purchase. Shipment took a while for the simple reason that desks are made to order - definitely worth the wait. Ordered on 6th August, delivered on 13th September. Delivery was ok but kinda hard to follow as products seem to be shipped from Eastern Europe by a company specialized in bigger packages. The desk looks stunning, very high quality, very well packed and the mounting instructions were very clear. Took me about an hour to mount the desk.

Delivery took almost 2 months (website says 20-25 working days). Delivery company wasn't provided with the house number and had to reschedule delivery, for which they charge extra. Something is broken with the logistics and the delivery process

Really dreadful experience. I am writing this to warn others and advise you to take your business elsewhere. Long delays in order processing but this was ok because we liked the look of the desks. With hindsight wish we had paid more attention to some of the negative reviews online which highlight poor delivery experience. Order initially lost by shipping company and only after several emails did they acknowledge it hadn’t actually left country of origin (these desks are made in Latvia not Denmark). Seemingly they had just forgotten to ship it and I was given some excuses about UK customs. Desk shipped via Poland and Germany and eventually arrived in UK. Arranged delivery date - no specific slot given and told it would be 9-5. Annoying but ok. Around midday a resident of an adjacent street came over to ask why a pallet with our name and address on it had been abandoned on their drive! Wrong street name and wrong house number. Delivery company were not apologetic and sounded annoyed with me for challenging them on this, but agreed to send courier around to remove parcel from said driveway. Courier brings parcel to correct address at which point on closer inspection it becomes evident there is significant water damage to the parcels and the boxes are damaged. Driver eventually agrees to take parcel back after significant verbal abuse. Having been threatened in advance by Oako that if we accepted a damaged parcel we would be responsible for any problems we were, however, forced to decline the delivery. Eventually after 24 hours Oako acknowledged the courier still has the parcel and issued a refund. This was delayed by the fact the courier had signed the delivery sheet himself and ticked the boxes to say everything was fine! Due to fluctuating exchange rate I am left £50 out of pocket and still without any desk... Feel really sorry for the manufacturers in Latvia as this is in no way their fault but the service here was let down by a really poor delivery company. I would strongly advise you to take your business elsewhere as unfortunately the setup for getting your desk to you is not functional. The saga detailed above took 2 months. Edit: In response to Oako’s reply. I don’t live in Ireland, or anywhere near Ireland. If you sent my order there initially, that might go some way to explaining the delay.

Stunning table and great customer service! I damaged a leg while moving homes and the Oako team has been great in providing a replacement and supporting me with the tech issues I had. The standing desk is very sturdy and the wooden looks amazing.

The quality of the table is top-notch. The service and communication were excellent. I can really recommend this table!

Sometimes mistakes happen. The desk surface had a rather big repair in the center. I was not sure whether the issue was worth a claim. So I got in touch with OAKO who apologized immediately and sent a new surface! Now I have a flawless desk surface and a fitting cabinet. The desk is a real masterpiece. I love it. I would highly recommend OAKO.

Oako's Product is elegant and high quality and I am very happy with my purchase. I want to highlight the exceptional customer service they provide. My desk had a malfunction and upon contacting customer support they dispatched a replacement the same day, free of charge and even send me some more polishing oil for my desk. The communication was timely, precise and friendly. 10/10 and combined with the great product, I would highly recommend them.

Wow what a desk, every day when I walk into my workroom my mood is lifted right away when I see this work of art of a desk. It feels so nice when you rest your arms on it and the attention to detail is really extraordinary. All these little structures on the table are beautiful and many of my friends ask me where I bought it. I can definitely recommend buying one of their tables as they are very well made, look beautiful and the service is really great too. Maija in particular was a really great support when I needed it. They were really friendly and always went the extra mile to make the whole process a great experience for me. I would definitely buy another one!

Oako Denmark has excellent desks, I have just have bought the Mahogany colour and I am excited to say that the colour and the quality of the desk is superior. Also the customer service and follow up by Maija was outstanding. I recommend anyone who is thinking to buy a stand desk to take a look at their desks on their webpage.