
Shirley Cross
United Kingdom | 10 June 2024Missing a small part recently, as usual they were so brilliant. Immediately posting me the part FOC. Dealt with them for many years and cannot fault their service or products. Wish there were more companies giving such faultless service

Janine Trigg
United Kingdom | 05 June 2024Cannot fault this company. They go above and beyond to help. The products are second to none and I wouldn’t buy from anywhere else.

mrs sandra
United Kingdom | 31 May 2024I had a very good experience with all the people from this company, I purchased the electric mobility folding scooter following their presentation. Great value for money and from a UK company. Great addition to help with my mobility. My thanks to Peter, Mike, Sam and the big chap (sorry don’t know your name). Regards. Rob Vickers

John lowe
United Kingdom | 18 May 2024Brilliant trike and bike fantastic friendly service would recommend to anybody Thanks John Lowe

Kim Pennells
United Kingdom | 16 May 2024Fantastic product, many Scooter’s struggle on grassy terrains, particularly in the wet, NOT this one. I compete in agility but I have mobility issues, with my Electromobi I can get to the rings with ease. My husband found a bike rack to take the scooter that sits on our ball hitch. Anyone looking for a scooter should to check this one out, it’s awesome

Mr chris
United Kingdom | 08 May 2024I’ve purchased two of the folding bikes from this company. Both the product and the company are impressive. I visited them today as one of the bikes had developed an electrical malfunction. They identified the problem fitted a new part and said no charge, all under warranty. The bike is over 3 years old. What amazing service. I highly recommend A S Bikes, quality and service you rarely see nowadays

John
United Kingdom | 21 April 2024Excellent customer service. Very helpful response to questions.

Theresa Brown
United Kingdom | 10 April 2024An excellent company to deal with. The bikes are very well built and good quality. Any questions or after purchase issues / "wear and tear" repairs are dealt with by the friendly, super efficient team even years after purchase. Could not recommend too highly! Wish all companies were operated with the same customer care ethos.

Michael Watson
United Kingdom | 09 April 2024We have had the electrotricycle for over 2 years now and it has behaved faultlessly. I did have one query but this was answered immediately on the phone. We take the trike folded up in our towcar each year to Spain for the wife, along with our caravan. They have some wonderful cycle lanes over there. Recently my balance has not been so good so I asked about fitting a second seat to it. Their response was very positive so I eagerly await the outcome. You can deal here with the designer and producer of the electric bikes. That says so much in these days of mass produced cheap imports. Top marks from the wife and me to A. S. Bikes.

Thomas Hill
United Kingdom | 02 April 2024We have found this company to be very professional, they knew exactly what was happening with our bike and how to fix the issue quickly. Thanks again guys

Aaron
United Kingdom | 02 April 2024I met the AS Bikes team in person at a motorhome show as I needed a repair after being hit by a car, they were all incredibly friendly and fixed my bike that afternoon, despite it being a difficult fix that two bike repair shops had attempted already, to no avail. Every time I have interacted with them I have had fast and friendly service, on top of that, the actual bike is a dream, it's comfortable to ride and solidly built. I highly recommend AS Bikes to everyone I speak to looking to get an E-Bike.

Mr R
United Kingdom | 28 March 2024Normally this company are top notch with their support. On the last two occasions i have had to follow up e mail inquiries and phone the office direct. On both occasions they reacted very effectively.

Guest
United Kingdom | 23 March 2024The people at AS Bikes are very helpful. You can always talk to someone on the phone who knowledgeable and keen to help. My bike is 12 years old and still, with the aid of new battery, working perfectly.

Frances
United Kingdom | 12 March 2024Fabulous service from AS bikes. So friendly and helpful on the phone. I have always found them to have great customer service and this was no exception, especially as the trike I bought was second hand. Unfortunately for me it needed a new battery, but the replacement is on its way. Very quick and efficient, small family business.

Martin Boertien
United Kingdom | 12 March 2024Sam was very helpful especially as my bike was brought second hand and couldn't do enough for me bike is excellent electro bike 20 inch mk3 thanks again sam

Roger
Spain | 10 March 2024I contacted As bikes regarding a replacement battery, as it turned out I did not need one. They were very helpful and obliging in there reply to me.

Lois ffrancis
United Kingdom | 10 March 2024I bought an electrotrike from AS Bikes and I love it. It's given me back a real joy in cycling and getting to explore more of the countryside. Every time I ride it I get comments from at least one person on what a smart looking bike it is and have referred several people to the company. Their customer service is exemplary and I'm delighted to recommend them.

Alan Birch
United Kingdom | 04 March 2024Very prompt supply of smaller handlebar post

Mrs Cleaver
United Kingdom | 28 February 2024Very friendly people and extremely helpful. Had excellent tuition on riding a tricycle. Good quality product and nice to see that it's made in Britain.

Liz D
United Kingdom | 27 February 2024My bike stopped working when out a few days ago. The motor was still functioning but there was no power assistance. I called AS Bikes and explained the problem. They immediately identified the issue and sent me a replacement sensor, with instructions for installation, together with a crank tool which I was asked to return, even including the money for the return. This was amazing, excellent service, especially as I had bought the bike second hand; they were still helpful, prepared to assist and quick in their response. I cannot recommend then highly enough. THANK YOU AS BIKES