- The company claimed to me directly that they would start selling individual toothbrush heads within 3 months. - They later decided against this so our only option is a ~£16 per 3 months subscription pack of floss, toothpaste plus an individual toothbrush head. - It is possible to cancel subscriptions online however the company ignores requests to cancel subscriptions by email. In my opinion this is dishonest behaviour.

I didn't receive a delivery and had to chase it up. However, this was instantly remedied by the customer success team and I also received a personal email from one of the Founders, which was a very unexpected and a super nice touch. The missed delivery was due to a system mess up and they apologised sincerely. Floe's products are awesome and I can't recommend them highly enough. I notice a difference in my overall oral hygiene when using them compared to regular off the shelf toothpaste and toothbrushes. The sustainable angle is a big factor for me too, so this is another tick in the box. Keep up the great work, Floe!

Great service would recommend.

I had to request a 'missed' delivery. Thanks to Sarah(?) who got it sorted.

*EDITED* VERY impressed with how my concern has been dealt with. Due to technical errors, no fault of the Floe Team. I even had a personal phone all from the co-founder. Very pleased with the outcome. I look forward to using floe in the future.

So easy and simple to use. Sleek design and feel and looks great in the bathroom! Like the fact this hasn't got multiple settings, gum massages etc just a good powerful clean.

The battery lasts for ages. I haven't had to change my new Floe Sonic for over 2 months! Makes such a change from my old electric brush, which didn't last anywhere near as long. Plus, no trailing charging cables. Great!

Really easy to send these to the right place for recycling. Unpack my refills and put the old products in the same box with a free returns sticker

effortless sustainable oral care Set up a subscription and don't worry about running out of oral care supplies - free up mental space for other things while being effortlessly sustainable! Super easy way to make a difference and move the world toward a circular model.

Great brush, great toothpastes, good floss. It all comes in one box – it's a real treat to use and your mouth feels hygienist-fresh after using everything. I'd recommend it as a gift to your mouth or a gift to a loved one. Cannot recommend it enough.

V satisfactory in the main. Just a bit too quick re subscription despatch. But the system is apparently being improved in this regard, I understand.

I have been using the Oral B floss for a while and last night decided to use my wife's Floe floss. The Floe floss is infinitely better. It is thicker so gets more gunk out, it is coarser so more gunk sticks to it and it is black so you can see that it is working. Highly reccomend the floss (and it is a recyclable glass bottle). Assume that the floss is probably has no plastic in it too?

I’ve been subscribed to Floe for almost a year and am very happy with the product and service received so far. I recently upgraded the manual toothbrush subscription to the electric one. I made a mistake when I placed the new order and the team solved it very quickly - the product arrived on time and I am loving using it every day.

Good ethical values

Superb dental subscription service. The items are all of excellent quality. The toothpaste tastes great. The dental floss is very good. It arrives in a professional looking box. The service also offers a recycling service on used items too. Well done.

I've been using floe for months now, and I am so happy with the service. They really go the extra mile - the toothpastes aren't just functional but a joy to use. I've actually been flossing consistently for the first time in my life. The packaging is sleek and appealing and recyclable!! I don't want to use another brand now! I hope they do mouthwash at some point!

Very nice experience so far with Floe: my kit arrived before the expected date, and the toothpastes taste great. The floss is great too. I found the brush bristles a little too packed together and a little soft, but nothing I can't live with. Also, I was very pleasantly surprise to find out that there's a business return label included in the box, so that I can send the whole kit back once I'm done with it so that Floe can take care of properly recycling everything. Highly recommended!

The toothbrush is so soft but works really well. The toothpaste tastes nice. I love the lavender flavour for night time. The floss is great. I’m so glad I signed up and love that you can recycle everything

Great packaging all eco friendly and returnable. Love the flavours of the toothpastes. I have sensitive gums and teeth so it'd be great to see some specialised toothpastes here in the future but very happy for now

Unfortunately the toothpaste comes in double packs with no choice of flavour. If you don't like one you're stuck with it. I have found it impossible to get anyone at the company to answer my emails, despite repeated attempts, so am finding it difficult to cancel my subscription. Customer care is obviously not a priority!