Mino K
United Kingdom | 19 July 2024Superb team and remarkable service. Let me explain my experience: 1: I am generally a very shy person by nature and a very nervous patient, so you can imagine what I was going through when I went for my first visit. The team made me feel welcome, and throughout my time at the surgery, I was greeted with nothing but smiles and courtesy. Even on my third visit recently, they extended the same courtesy, warmth and respect. 2: I have a keen eye for observation, and what I observed here was that the team is really efficient, and everyone knows precisely what to do at any given time. They thoroughly examined my teeth and explained my dental treatment to me most clearly, including costs and treatment duration. I had a few questions of my own which I had prepared before my visit, and I was really satisfied with their responses. 3: Every time I ring or email, I get a prompt reply, like, really prompt. 4: Overall the best experience I have ever had with a dentist, and I've had some traumatic and unpleasant experiences in the past, but I am so glad to get recommended to Fitzroy by my work colleague. 5: Location is about 5 minutes away from Great Portland Street, Goodge Street and Warren Street stations. In other words, a really convenient location! 6: Overall a well-oiled, professional and specialised general dentists who work as a team to deliver the best treatment and the icing on the cake: their prices are one of the best/affordable out there! I mean, I have dental insurance (which they cover) but still I was ravished to see their prices are so competitive. I got my teeth sorted, I got my confidence back, I got my smile back, thanks a lot Fitzroy!