Absolutely abominable. The company is based in China which is not stated on the website. Returns are discouraged, they want to send you 'free' shoes instead, then haggle with refunding half. I did return it to China, have the tracking, it has arrived in China, but no refund and no response to emails. This really should be illegal. DONT BUY! I will now have to take it up with my credit card company.

Company is a scam I always love to promote small business and I did so with this one but what a mistake they take your money don’t send item and then when you contact them all there lines of contact are disconnected !! Also they are struck of on company house register that’s not ok.

Very good service cannot fault

amazing amazing amazing what more can I can I say website amazing orderd easy kept informed with progress of order and was delivered in 2 says awesome and the trainers are wicked my daughters Christmas is complete thank you solehive

Excellent customer service although did have to use Instagram to contact. However fast postage, great trainers and I will definitely shop with Solehive again!

Ordered some air Jordan’s for my daughter and they were too small, solehive replied to all emails within the hour, I reordered another pair, they were sent within 24 hours and the refund for the small pair was refunded the same day they were received.. super impressed with the customer service received and of course with the genuine item received.

Fast delivery even if over Xmas. Items as described. Would use them again

Fast delivery, reliable seller , great prices and fast communication with the seller as I had some enquiries. Will definitely be buying from here again. Love the shoes

super quick deliveries and the service was amazing!

Ordered 4 pairs of Jordan’s for my daughters 13th. 2 pairs came within 48hrs and the remaining pairs came a day later. Fantastic service! Highly recommended

My shoes arrived yesterday and I am really impressed with the service. Delivered by UPS and shoes are amazing. They are a present for my daughter for christmas. She is going to love them! You cant get Jordans from many places for a reasonable price. happy customer.

They never disappoint, the shipping is extremely fast & they have a wide variety of trainers to pick from, i've ordered from them a bunch of times.

Absolutely amazing service. Order my shoes on Friday and received by the Thursday. Had originally ordered the wrong style and the customer service I received was outstanding.. would definitely order from here again. THANK YOU!

I’m delighted with my Jordan 1s, quick dispatch and tracking info provided (DPD LOCAL) and packaged to arrive in pristine condition, thank you I will definitely be buying from you again

I’ve never heard of this company before BUT they are super quick for delivery etc. I have been looking for trainers for my daughter for ages and nobody stocked them so when I saw that these did I was sceptical about using this company and I’m sorry for feeling that way! They are brilliant Thank you so much!!! Thanks

I wasn’t sure about ordering from this site at first.. but I did and they were amazing.. I ordered on Friday and my trainers arrived today.. only 5 days and the communication with this company was great.. I will definitely be ordering again soon.

If I’m honest I thought this company was a scam and wasn’t going to send me my products, but they came through and sent it within 1-2 Days, I even called them and someone answered straight away reassuring me that my parcel would be with me the next day. I would definitely recommend !

legit, trustworthy, & friendly services. i’m always scared of being scammed and getting inauthentic trainers but solehive are genuinely great! Authentic trainers, great prices , easy to use website , and let’s not forget the fast delivery (recieved my trainers in 2 days!) Email updates are great too ;)

Excellent customer service, all my questions were answered immediately, Regular delivery updates and great trainers

Delivery was very quick the item quality is good I would definitely recommend and shop with them again