Very proactive at finding solutions within tight timescales and provided constant and timely updates to the application process. All in all gave 100% confidence that the process was under control at all times

Excellent service- did not mind how many questions I had and explained everything to me in terms that I could understand, Friendly and approachable. Would highly recommend

Excellent service from the team at Burfield throughout the whole process making it easy to understand everything I particularly like the portal and they assisted with early or late appointments to fit around my work schedule

Friendly Knowledgeable team

Brilliant Service, Very reliable, David gave excellent advice and Andrew/Oliver kept me informed on a weekly basis regarding my pension transfer and were always ready to help/advise. Highly recommended.

Excellent service and excellent customer service highly recommend

Excellent and honest approach, never gave up which proved to be a difficult transfer.

I was looked after well advised on all that was needed and kept up to date Frequently.... the only downside was passed around a little speaking with different members of staff

For me most important aspect of my recent interaction was the accurate and reliable communication. I was kept informed every step of the way and knew exactly what to expect and when. Made it a worry free experience!

Burfield Financial Planning was recommended via the IRS site. I am wary of anything that is financial related, as that side of my brain simply doesn't compute! They took their time with me and explained things in layman's terms. That doesn't mean I completely understand everything: but I am a huge step closer. The advisors have been patient with me and helped me make a fairly large decision and then saw it through, and kept in communication throughout. If they can get ME to understand what may as well be written in Greek...they are worth a consultation!

Brilliant, all I had to do was sit back and answer a few questions, David and Andrew did the rest.

Service was faultless. Recommendations were 100% in line with what I was already considering. Staff were friendly and helpful and everything was delivered on time or in advance of advised timescales.

Excellent very pleased Very professional. Kept in contact as to the progress of my pension application. Thank you very much.

Regular updates were provided which was extremely helpful and also reassuring. They made the whole process easier. I would recommend them to family and friends.

Very good communication, and very informative

Excellent stress free service. Kept me well informed and very helpful, highly recommend.

Extremely efficient and knowledgeable. Great communication in all media forms. Secure communication via Portal- would reccomend

Went to Nuffield for pension transfer advice initially and found the team to be very helpfull and informative. Would recommend.

Coming into my 60th year and to be honest never having a second thought about pensions The staff at Burfield investments was excellent and really professional with all there advice everything couldn’t have been explained any better It did help having a good friend in the financial advice sector who got me in touch with Burfield I am now looking forward to an excellent retirement knowing my finances are being well looked after 10/10 to Burfield investment

The service was first class, I was worried at the start due to doing everything over the phone, but I had no issues every thing went smoothly