Good service .. got both original Hawkins and prestige product at my home in Assam. Mom is happy

Great product and nice customer service

Pathetic service and policy These people have such rigid policies around their returns/exchange. Completely dissatisfied with their service. I wanted an exchange as the size was not satisfactory but they won't budge. Complete inconvenience while purchasing online from this site. It's better to purchase from a reliable site which has customer friendly exchange and return policy.

I ordered an item and received the same. I chose to return the product and pay for the return as well. I paid 300 in return charges for a 1000rs product. These guys took the product but never gave a refund for the remaining amount. After 2 months of everyday followup they gave a 700 promocode. I used the promo code and ordered 2 water bottles and paid a difference of 316rs. They promised to ship both but sent only one.I had to call the customer care 10000 times to get an answer. They don't have the product and hence did not ship, then why did they take the money in the first place. I fought and wanted a refund because I want to end this battle with them. THEY HAVE NOT RETURNED THE MONEY TILL TODAY.ABSOULTELY SHAMELESS. pls never buy from them. THEY CHEAT AND TAKE YOUR MONEY BUT WILL NOT SERVICE. ALL THIS IS HAPPENING FOR LAST 4 MONTHS

Great product..and worth it

Zero rating ke liye pravdhan hotq to 100% Rasoi shop deserving zero. After sale service worse he ekdam. Atta chakki khridi thi maine jo faulty thi . Pune me inka service center nahi he . Bahut pichhe padne ke baad Unhone courier se vapis mangvai. Lekin dusri kab bhejenge iska kuchh pata nahi . Unke number par ab tak 40-50 bar call hue honge mere . Phn uthate nahi na message ka reply dete he. Consumer court ka sahara lena padega .

Bought a cooker....it's nice. .. Nice packaging

Received the product as per the specification. Package and delivery instructions are good. Though the product price is little higher than as expected other things to be appreciated.

these guys are fraud, selling defective item. Once you bought - there is no response over call / what's up / mail.. Pathetic customer service. don't even think to buy from here. I spoke with manufacturer - they stop selling them since last 4/5 years.

Wish can give a 0 star. This is a very poor product with equally poor warranty backup and customer service. Bought their Softel Atta chakki reading the fake reviews. We followed the you tube video and the instructions. First time usage the motor kept on jamming and became so hot that it burnt down internal parts - grinding stones, rubber ring, plastic parts inside. All of them got mixed with the Atta. Lot of Atta got burnt up inside and got stuck in parts. It took 7+ hours for us to grind 5kg of Atta which has to be thrown away because of contamination and then cleaning up the chakki. Upon complaining we were told to schedule a video call with technician. I shared videos and photos with the technician who didn't bother to come on video call to see for himself and asked us to raise a support ticket for warranty replacement. Upon doing that also we were offered that a replacement rubber ring would be sent which we have to replace ourselves. When I asked for other parts or return/replacement we are offered to return the machine but they would give a rasoi shop gift card with 3000 rupees less than what we paid. Since then we have written several emails to replace / fix the machine under warranty but no response at all. Stay away from this fraud company.

Great varieties of product with best pricing..

Ordered Treo products from Rasoi Shop. They have the best collection of kitchenware products. The customer service is also very kind and supportive

I have been ordering products for my kitchen needs and to mention my ease, I am enjoying the wide range of products I am availed with. Have had ordered Softel's Ice Cream Maker and Soda Maker last week only and they were delivered within their stipulated period. Also, the customer service I have experienced is relevant and on the dot of the issues, I have shared, received instant replies and solutions too. Highly recommended to get your Kitchen shopping done. Well RasoiShop Ventures Private Limited is a one-stop destination for buying Kitchenware in India. RasoiShop was brought to us by Softel and other promoters with their 30+ years of experience in consumer marketing and the kitchen industry. As a professional online shop for kitchen items, RasoiShop focuses on its three dimensions: verified premium products, honest lowest prices, and free home dilvery.

BhiThe first multi-brand online kitchenware retailer in India, RasoiShop offers one-stop shopping for all of your kitchen necessities. All the big companies are gathered together on the website under the leadership of e-commerce tycoon RasoiShop. The platform is incredibly simple to use, and checking out is also a breeze. The greatest customer care options, free delivery, and genuine products make this website my first choice for all of my kitchenware needs. Highly suggested. I just ordered some items from RasoiShop, including Softel's Multi Kadai and Atta Chakki, and they were delivered on schedule. I have been enjoying the products ever since. additionally, dependable and cordial client support.

Great product. Got perfect communication right from placing order to delivery. Would highly recommend

I had ordered a Tawa. Excellent thickness of tava. Helped me with easy exchange after I contacted them for larger size.

Good service

Greetings, very good coustomer service.

One of the best services out there! The management is amazing, their products are amazing! I recommend it 10/10!

The products and delivery is the best you could find!