The windows look great and are high quality. There was a problem with my order, but George found a solution. Thanks to all the team for a great job!

I ordered a window from George Hotham at The Window Store on the 8/8/24. George assured me that the window would arrive 3/4 weeks later. It is now the 24/8/24 - nearly 2 months later - and the window hasn’t arrived. Communication has been terrible. George has not kept me updated on why there has been such a delay. I have had to email him to find out and his responses are slow. He also gave me a number to call that doesn’t work. Today I finally received a response to say that they had messed up my order and there will be further delays. I am extremely disappointed with this service and a strongly advise anyone against purchasing a window from this company.

Very pleased with doors! Reasonable price compared to others. Delivery quicker than originally expected. Sometimes tricky to get through to company or slow to hear back from emails but when in contact, staff helpful. Would recommend this company

Really good communication with George, Aluminium door is of excellent quality, would certainly recommend and purchase again.

Overall I’m satisfied. Good price for the door comparing to other suppliers. Two things could be improved Delivery should be made by two man as some doors/windows are heavy. The poor man was lucky that I was able to help otherwise he would struggle or damage the items. Instructions are very general. I spent a lot of time researching how to adjust hinges etc. Please improve and your customers will appreciate it.

I bought some aluminium windows from this company at the end of April, quick turnaround and very happy with the windows. Would 100% recommend.

Overall great to deal with. Quick correspondence and great product

Ordered a few windows in Chartwell green sliding sash Windows from this company. Ordered through their website which was really easy to use, straight away got a follow up call to confirm details and delivery info. Fast delivery (2 weeks) and we are so pleased with the Windows! Would definitely recommend.