Both Parents Matter

27 Old Gloucester Street , WC1N 3AX, London, GB
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4.50
Based on 109 Reviews

5

90.83%

4

1.83%

3

0.92%

2

0.92%

1

5.50%
About Both Parents Matter

Founded in 1974, Both Parents Matter (formerly Families Need Fathers) is the leading UK charity supporting dads, mums and grandparents to have personal contact and meaningful relationships with their children following parental separation. We offer information, advice and support services helping parents to achieve a positive outcome for their children. Our online Forum and our network of branches also offer free guidance of solicitors and others familiar with the operation of the family courts.

Contact Info

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Deepak
United Kingdom | 16 February 2025

I attended the Families Need Fathers online meeting, hoping for guidance and support. While the first session provided some general advice, I was disappointed to find that further assistance required payment. They also used the meeting to promote their paid services rather than genuinely supporting struggling fathers. Support organizations should prioritize helping people first, not making money. If you are looking for free and unbiased support, this may not be the best place.

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Gregory Clark
United Kingdom | 06 February 2025

I called and spoke to two different call handlers both of whom I got cut off from. The first time I called, I spent about 5 minutes explaining my detailed situation which was obviously also emotionally taxing. Then suddenly got cut off. So I called back to see if I could be reconnected with that call handler which the new call handler said wasn't possible. So I then re-explained my situation to her which lasted 11 minutes before I then got cut off from her as well. Neither of whom have called me back. And from the brief conversations I had with them they weren't really offering any solid advice or direction as to what I could do with my situation, but rather just offering sympathy. While sympathy is helpful, I was hoping for clear advice and support to help me manage my difficult situation. From broader branding perspective, why is it there can be an organisation called MATCH (Mothers Apart from Their Children), but seemingly, 'Families Need Fathers' needs to be diluted down to 'Both Parents Matter'. In reality fathers have a much bigger uphill battle against the legal system in this country when it comes to getting the access to their children which they are entitled to. Why aren't we doing more to provide fit for purpose organisations to help fathers in this situation? It's unacceptable and the level of service I received here was unfortunately consistent with that. Fathers with restricted access, who generate huge amounts of taxes which go towards organisations like this, deserve much better support.

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Tom
United Kingdom | 24 January 2025

Supportive community with excellent and measured advice for challenging situations

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MH
United Kingdom | 24 January 2025

Regular meetings (online and in person), uniting those who are seeking assistance in a sea of uncertainty and fluctuating emotions, with those who have already been through the process and can provide words of wisdom with a calm and measured approach. I have learnt a lot about the entire process, and have put it all into practice, saved a fortune in the process I don't think there is another organisation like this. To summarise - simply amazing!

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Mark Scatchard
Netherlands | 21 December 2024

An excellent and long running organisation that I have been proud to support for many years!

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Jamie
United Kingdom | 10 December 2024

Poor service. I have tried cancelling the service and they still take the 5 pound each month. I have emailed several times about this matter with no reply. There is no place on the website which allows you to cancel.

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Adam
United Kingdom | 08 August 2024

My ex prevented me from seeing my children for over 13 months out of sheer spite. David and the FnF Harrow group got me through some tough times and gave me the energy to fight without solicitors or other legal help when the money ran out. The result being the children now have me back in their lives and I am now in a position to support other fathers that are going through what are probably the most stressful times in a parents life. I owe a lot to FnF.

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BB
United Kingdom | 08 July 2024

If you can call it 'advice' then please be aware that my experiences were that if i had taken it, it would have been, potentially, extremely detrimental to my brother, if not dangerous. When I expressed my concerns, the advisor terminated the call.

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Duffy J
United Kingdom | 05 June 2024

When dealt with a problem they didn’t know how to deal with (court order being used as a vehicle of abuse), they hung up twice. Needless to say this was no help, and even the polite courtesy of saying we don’t know how to deal with that would off been more appropriate.

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PureOxygenTherapy
United Kingdom | 29 February 2024

David is a true gentleman and have been a great help and support when there was none.I value his patience knowledge and selfless tenacity in helping others in their time of need.I have learnt valuable lessons from David that has impacted my life since and have found a platform of my own to follow his example.

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AAK Accounting
United Kingdom | 06 January 2024

They have been very helpful.

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Rob Top
United Kingdom | 04 January 2024

FNF was like a good advisor to start with and then turning into a good friend shortly after. The amount of practical help and guidance was overwhelming. I cannot thank them enough, especially Ian F. They Haven the knowledge, experience, patience and understanding any father or parent as a master of fact needs. Tkank you from the bottom of my heart

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Ali
United Kingdom | 03 January 2024

A good supportive group in difficult times for fathers in a failed justice system.

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Martin Nuttall
Spain | 03 January 2024

I connected with FNF first, back in 2010 when my daughter was first born and I was omitted from the birth certificate. Not being able to see or be part of your child's life was a very distressing experience and having the peer support during this time was invaluable. Over a period of time I was able to navigate the court process and establish a strong relationship with my daughter including a transfer of residence. Fast forward 13 years and I have reconnected with FNF to get further support due to ongoing issues. The Manchester Branch have been absolutely fantastic and I couldn't recommend this charity organisation more highly.

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Naeem Ahmad
United Kingdom | 03 January 2024

FNF have been a great help through my proceedings. Lot's of lived experience which can often be better than some legal advise. The family courts are a minefield and without FNF would've been £thousands worse off!! The forum's are great for advice at all times of the day and night, the shared experiences have been invaluable.

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James Chapman
United Kingdom | 03 January 2024

I have been a member for several years now. It is a fantastic organisation that has pulled me through tough and dark times. A great support and advice network. If you are struggling or jusst need some extra help, then they are totally worth it.

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Truth Expose
United Kingdom | 03 January 2024

FNF are the leading charity in the UK supporting parents trying to secure meaningful contact with their children. An absolutely fantastic organisation. A must for anyone going through the family courts who needs support. Although the focus is on Dads, they also support Mums and Grandparents with navigating the court system regarding child arrangement and contact issues. I could not have got through this without the support of FNF.

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Mr Manu
United Kingdom | 03 January 2024

Great place to belong when faced with the unfair system of UK family court. David & Co from Harrow do a wonderful job by listening, supporting and guiding one thru the travails of the system.

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Neal
United Kingdom | 03 January 2024

FNF Harrow has provided me with clear and hosnest advice regard the stages of my divorce/child arrangements and financial settlement

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Marisa Brummitt
United Kingdom | 03 January 2024

Absolutely brilliant mine of information and support. There’s always someone on the end of the line to offer advice or simply a lift when the going gets tough!

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