Patricia
Spain | 20 October 2023It was the first time I bought AFM probes through your website and I found it quite complicated, especially in the case of 30 days payment. However, the ecommerce team in particular Andrea was very helpful and the process was very quick
Robin Backer
Germany | 06 October 2023payment against invoice was not possible in the beginning, but was made possible. Email contact for this was very good and fast. Address information on the package was incomplete and it just luckily reached it's destination, because the postwoman knew my name. The building and room number that I had given was just added on the delivery note inside the package and missing in the visible address outside.
customer
Australia | 15 September 2023Generally good. Would be helpful to have clear path to obtaining a PO
customer
United States | 07 September 2023fast delivery
customer
United Kingdom | 17 July 2023Very good, response was fast and reactive the license was very easy and fast too.
customer
South Korea | 07 July 2023Excellent support
Richard
Ecuador | 06 July 2023Support was great, delivery even better. Thanks.
Julie E
United States | 09 June 2023TEM grids and boxes arrived quickly. Good quality
customer
United Kingdom | 08 June 2023license email received after purchase. activation very smooth
customer
United Kingdom | 24 May 2023license link was delivered quickly and installation was very simple
Iain Godfrey
United Kingdom | 17 May 2023I was not aware that the items would be shipped from outside the UK. Consequently the wrong consignee VAT number/ EORI have been entered by the shipper on the shipping documents. This makes a huge problem for invoicing.
customer
Italy | 11 May 2023Ordering goods from Italy is complicated due to the complicated and sometimes absurd rules. However, I was lucky to be assisted so efficiently so that the order was done effortly and very quickly.
EMTS
South Korea | 10 May 2023Since purchasing, I have been impressed with the fast shipping and free shipping cost.
Satisfied customer
United States | 17 April 2023Shortest time from ordering online to delivery I have ever experienced. Not sure how they did it, but it was quick from start to finish.
Dragos
Romania | 04 April 2023True overnight delivery!
customer
Switzerland | 02 April 2023Fast delivery It would be nice to have the data sheets as well :)
customer
Australia | 29 March 2023Very great and prompt support. I had an issue with the software license not being received after purchase. The problem has been solved easily and quickly thanks to the reactivity and help of the teams.
Barbara Valtancoli
Italy | 22 March 2023simple and friendly
Si
United States | 22 March 2023Support services are great, and the shipping is very fast after placing order. This type of probes works pretty well for small and soft crystals.
customer
United States | 19 March 2023One of the most inconvenient website I have ever used.