Rebecca Burton
United Kingdom | 27 June 2017Order not arrived 12 days after ordering. Cannot get a reply on phone or any response to emails. Have they stolen my money because it feels that way!
Mr Thrower
United Kingdom | 22 May 2017Very poor communications. Unable to get any advanced knowledge of likely delivery day. Then when the order was delivered short significant difficulties in getting any response either phone or e-mail. Still trying to resolve weeks later.
Hugh Brown
United Kingdom | 24 September 2014Ordered some concrete blocks on Friday afternoon, with usual auto email reply. Got a personal email message on the Saturday and when payment fully processed, the delivery date was confirmed on the Monday. Delivery was free as i was ordering over 100 blocks and was made by a local big name builders merchants on Wednesday as promised at a price I would never have negotiated myself, and blocks craned onto the drive in rapid time- all by lunchtime. So if you can wait around 3 working days for materials, or possibly quicker - just going by my experience, this is a company worth giving a go. Customer service and regularity of email updates was decent, in my experience- vital if you are in the middle of a project and worry when you will take delivery. Good job , guys. Will use you again.