Swiss Watch Company Ltd

117 Chiswick High Road, W42ED, London , GB
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4.50
Based on 47 Reviews

5

89.36%

4

2.13%

3

2.13%

2

4.26%

1

2.13%
About Swiss Watch Company Ltd

Watches.co.uk. Buy watches from our new, used and pre-owned watch catalogue. Sell your watch for the best prices. Brands include Rolex, Panerai, Breitling, Omega, Tag watches and more. View our online watch catalogue now.

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Mark
United Kingdom | 22 May 2020

I purchased my second watch from Watches.Co.UK earlier this month and once again received great service from Tim, who was courteous and professional in dealing with the sale despite Covid-19 being in a effect.I would not hesitate in recommending this company who offer top quality new and used watches. My first Rolex was in superb condition and I am over the moon with the purchase. Once again top marks in every way.

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Sascha Dierkes
Germany | 10 May 2020

Den eigentlichen Service kann ich nicht beurteilen, aber daher auch die schlechte Bewertung... Ich wollte eigentlich eine Uhr bei dem Händler über Chrono24 kaufen, das wurde seitens des Händlers abgelehnt, eine Nachfrage blieb unbeantwortet. Daraufhin habe ich es über die Webseite des Händlers versucht, aber auch nach 4 Wochen keine Reaktion. Ein Händler mit Internetangebot, der auf keinerlei Anfragen reagiert, erhält von mir daher auch die denkbar schlechteste Bewertung. Update aufgrund der Bewertung hat sich der Händler dann doch gemeldet und sich über die schlechte Bewertung beschwert - schliesslich hätte ich ja keinen Kauf getätigt... Stimmt, habe ich auch nicht behauptet, ich wollte zwar, aber er halt nicht und regiert hat er halt auch nicht. Immerhin hat er jetzt eien Begründung für seine Ablehnung geschrieben, nämlich, dass mehrere Uhren in der letzten Zeit beim Versand verschwunden sind und er deshalb keine Uhren mehr versendet... interessanterweise bietet er die Uhren immer noch international an und kein Wort davon, dass kein Versand stattfindet... WTF? Schon interessant: hey, hier könnt ihr meine Uhren kaufen, aber versenden will ich die nicht. Ausserdem würde er ja auch Anfragen antworten, ich habe ihm dann einen Screenshot aus der App geschickt, die zeigt, dass er eben nicht reagiert hat, die Anfrage auf der Website kann ich leider nicht belegen, da es keine Email Bestätigung gab und ich auch keinen Screenshot gemacht habe. Na ja, also jeder kann da sicherlich eine Uhr anfragen, vielleicht gibt es dann auch eine Antwort, aber da ja eh kein Versand erfolgt...

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Marshall
United Kingdom | 14 April 2020

I recently had a superb experience with Watches.co.uk. I had been looking for a specific Rolex for a while, and Tim helped me through the whole purchasing process. He was very efficient, communicated well, and we agreed on a good deal. The watch was delivered to my door in a few days, in perfect condition, with all the expected paperwork, receipts, etc. Tim even sized the watch for me exactly as I needed, and it is a perfect fit. I can highly recommend this company, and hope that they survive in these troubled and difficult times. I wouldn't hesitate to buy from them again, and will continue to look through their site for other models. Thanks Tim, Dee, and John - a superb team!

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john harrison
United Kingdom | 06 February 2020

Watches.co.uk Bought a lovely quality watch from Tim ,he was very knowledgeable and made my whole experience an excellent one, not only was the watch in better condition than I had imagined , but also no hard sells or pitches ,Tim made me feel welcome,relaxed and comfortable. All paperwork was shown and explained well and transparent, definitely 10/10 to this company, first port of call if ever I am selling or buying again, Thankyou Tim and Dee you are a credit to the company.

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Steve Churton
United Kingdom | 02 February 2020

Great service from Dee, John and the team at watches.co.uk. Good communication prior to sale, I travelled down to the showroom to complete the purchase of my new Patek Philippe. Beautiful watch just as described, and a very informative conversation. Smooth transaction, and a feeling that these people really care about their watches and their customers. Many thanks indeed for a pleasurable experience.

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Peter Young
United Kingdom | 26 January 2020

'What a pleasure to do business with this company, either buying or selling. I don't usually fill out reviews but I do feel this company deserves a favourable one. Some years ago I purchased a Jaeger La Coutre from them and was treated very well. Yesterday, having made an appointment, I took my four Patek Phillipe watches that I had collected over the years to sell. Not only was I greeted promptly and courteously, but the whole matter was conducted professionally and pleasantly. A price sarisfactory to both of us was speedily agreed, the paperwork filled out fully and transparently, the bank transfer went through without a hitch. I wish all my sales of luxury pre-owned goods went off so satisfactorily. May I recommend this company and its members.'

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Beverley
United Kingdom | 27 November 2019

Purchased a rolex as a surprise for my partner it came today he will be over the moon this christmas. I recommend using this company very reasonable price and next day delivery came.

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David T
United Kingdom | 09 October 2019

I have just received an achingly beautiful Breguet Classique in white gold to perfectly compliment the more beefy looking watches in my collection . Described as “mint” and so it was , arrived within days of payment after a short exchange of emails with Tim . A pleasure to deal with .

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Simon Fuller
United Kingdom | 14 September 2019

My wife has just bought me a stunning Breitling Chronograph Evolution for my 50th birthday, and it arrived in absolute mint condition with all boxes and papers as expected. No fuss, easy transaction, quick delivery - couldn’t ask for more! Thanks to Tim and Dee for all of your help. Simon and Mandy.

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Terry
United Kingdom | 09 September 2019

Tim and John know their stuff, they can never do enough for you and the customer service is some of the best I have seen.I can assure anyone having dealings with these guys, that you are in safe and honest hands.Their passion for Watches is clearly plain to see. 5 stars all the way!!!

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Stephen Dallison
United Kingdom | 26 August 2019

Purchased Rolex GMT Master ll from Watches .co.uk the transaction was absolutely flawless as was the watch described as Mint it looks brand new ! many thanks to all the staff involved in the transaction shall be purchasing again throughly highly recommended . Regards Steve .

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G.Ransome
United Kingdom | 07 June 2019

LI have bought 3 Rolex models from this company and Tim is a pleasure to deal with, I was originally recommended by a friend who runs a successful business near where I live, and has bought several Rolex’s from this company, I do not mind paying a premium for a top notch condition watch, as the saying goes.....You buy cheap, you buy twice.... thank you to Dee, Tim, and John. Just like to add the Rolex Datejust I bought last June has stopped working, still under warranty phones Dee she said just post it, had an E Mail from Tim reassurance guaranteed that the watch will receive a Full service and will be made waterproof ready for my 3 month holiday in France, that's why I only ever use this company. Gary and Jan Ransome. East Sussex.

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Rick
United Kingdom | 09 January 2019

It was an absolute pleasure to do business with these chaps, I was downsizing my collection and sold two Rolex watches I owned. Not the most expensive or glamorous models, none the less the guys treated me with total respect and there was no rush with the process, we talked watches, they got watches out to show me just because they knew I hadn’t seen them before. Honestly hand on heart blown away by the service, great guys, great chat pleasure to do business with, would buy and sell in a heartbeat to these guys!! Can’t recommend enough

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Curtis Ross
United Kingdom | 31 December 2018

Dear John, Thank you for making our first business transaction such a pleasurable experience. Your genuine, you made me feel welcome and we had great fun looking a your special pieces. Well done to you and the team.

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René Schuster
Switzerland | 08 June 2018

Ich bin sehr entäuscht von diesem Händler. Ich habe von diesem Anbieter im Mai 2018 eine Uhr bestellt die er über Chrono24 ausgeschrieben hat. Im Text stand neu und ungetragen mit allen Papieren. Die Uhr wurde mir von London in die CH geliefert mit einem Zollaufschlag von CHF 290.- ich habe für die Uhr fast CHF 3000.- bezahlt. Es fehlte bei der Lieferung die Gebrauchsanleitung und der Garantieschein war auch nicht ausgefüllt. Der Händler teilte mir mit, das keine Gebrauchsanleitung mehr vorhanden sei und wenn es zu einem Garantiefall kommen sollte, müsse ich die Uhr wieder nach London senden. Das ist kein Service und unseriös!!

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Louise
United Kingdom | 05 May 2018

From the very first contact i made regarding the sale of my Fathers Rolex, through to completing the sale, the service receieved was excellent. An honest and trustworthy business.

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Jonathan
United Kingdom | 04 May 2018

I saw a Rolex Submariner on their website for a very good price and bought it. It arrived quickly and I was excited to start wearing it. Went to adjust the time and the hands just flapped about. Reported the issue and was asked to return the watch and it was 'fixed' and returned. Went to set the time and the crown came off completely. I was asked to return it again and this time was offered a replacement of a newer model but I would have to pay an additional £800. I did this and now have a great watch that is still under Rolex warranty but the disappointment, hassle and cost (4 x Special Delivery shipping) really took the shine off it. Moral of the story, if it looks too good to be true, it probably is. Update: My postage has been refunded - many thanks

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Dominic Morton
United Kingdom | 28 April 2018

I just purchased from Swiss Watch Company AKA watches.co.uk and have to say the whole experience was first class. I spoke with many traders in my hunt for a very particular watch. Most were standoffish and difficult to deal with, unwilling to answer even basic questions. Swiss Watch Co by comparison were brilliant. Friendly and accommodating. The watch arrived very quickly and completely exceeded my expectations. Truly delighted. Very happy customer and so would recommend the team at watches.co.uk to anyone.

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Chris O
United Kingdom | 31 August 2017

I've had dealings with this company for over 4 years now and always find them honest and professional. They are also very knowledgeable, pragmatic and nice people to do business with. I would highly recommend them, they always have an excellent stock range and are also able to source specific watches - even rare models.

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Simon Lane
United Kingdom | 07 April 2017

I have just purchased a Breitling watch from watches.co.uk also known as the Swiss Watch Company UK. Their staff could not have been more helpful and professional. They contacted me to confirm payment had been received and that the watch would be shipped the following day by Special Delivery. They also kindly adjusted the bracelet size to fit my narrow wrist. The watch arrived the next day, very well packed and in superb condition exactly as described. A masterpiece. The review I saw regarding the returned 'worn' watch is not a fair representation of what I believe to be a small family run, highly professional business that prides itself on personal service. Hopefully people burying the type of quality product that they are selling have enough sense to see through such malicious comments. I would have absolutely no hesitation in dealing with again or recommending this company. Thank you watches.co.uk for a truly great first class service! Simon Lane

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