Boots are fantastic I have wanted these boots for months.

I had to exchange my items and correspondence & speed of new items being delivered were excellent

Excellent, prompt service.

Definitely the best quality and longest-lasting shoes I have ever bought (this is my second pair after 2 years) - hand-finished, British-made, very well-designed… and delivered within 2 days for free!

Very good service very fast delivery and wonderful product

The communication with your staff was fast and absolutely spot on with my delivery query. Next day delivery even on a Saturday, ordered x2 pairs as I couldn't make my mind up. They were such a great price and good quality I've kept them both. I do recommend silver Street.

Quick del and bootsare ace

Delivery great, no problems. What definitely use again.

Really quick delivery - very happy with my purchase!

Great shoes, amazing value for money

good quality fast delivery

Very quick delivery, excellent presentation in packaging. Quality boots. All showed care and pride in what they do.

The loafers ran slightly small but the Customer Service at Silver Street were very prompt in arranging an exchange.

easy to use website, good shoes, very fast and efficient service and delivery. Most impressive, thank you.

Made an order and was showing it delivered. Never received it. Made several calls and sent numerous emails. No response. Avoid at all costs...

bought some boots they sole wore out completely inside 12 months, Silver street phone number 0116 2756655 is fictitious, it never gets answered, filled in the contact for, 4 times no answer what so ever, very rude avoid , there is no customer service what so ever avoid

I Emailed Silverstreetlondon regarding a delivery enquiry, I received a prompt phone call resolving my query and received my order the next day. Excellent service and good quality well priced shoes. Would definitely recommend to friends and family.

Customer service was friendly & understanding: regarding enquiry of order status. Shoes are perfect in every way, good leather that will last, simplistic detail make it a must have. Will definitely purchase again in the future.

I purchased a rucksack with next day delivery at 12:10pm on a Thursday (I needed it for Friday) and it claims on the website to dispatch if ordered before 4pm. They put my delivery on a 48hour instead of next even though I payed extra for next day. Then when I try to contact to return it I had no response at al. Worst part is the quality of the bag isn’t even with the money. Shocking service, I’d avoid if you can!

Items were not delivered by Royal Mail and the photo evidence of delivery has a different persons name and address. Despite reporting this to Silver Street over email twice (as there is no contact phone number) they have failed to even acknowledge my email.