Broadband fitted without fuss and so far is performing extremely well.

Persistence to get the right signal for my address

Very quick fitting and communication. We can't get the 50mb which is the only downside for us but that is a function of our position rather than a fault of the company. The engineer was great, very friendly and efficient and tried as many 'tweaks' as he could to get a better signal but we couldn't make the 50mb. The fact is where we are it is easily better than what else is available so very happy.

Costumer service is excellent. Installation even better. Unfortunately the position of my property (trees,hills)is not the best for this kinda Internet.

Great broadband in a remote area. Exceeded our expectations. Would recommend.

Very good service, excellent coverage. Helpful, friendly and competent installation. Highly recommend.

Fast and efficient

Good service other than I still get buffering when watching smart tv iPlayer.

Im on the R350 package last week thy sent me an email i must pay R677 i phoned them and thy said its an tecnical problem but its sorted. Today thy wanted to debid R677 from my acount and the debidorder faild. I phoned them again this morning now thy say i must make a plan to pay them. If it was my mistake i would gladly go out of my way to get the money im ther acount but its was there mistake so they must be responsible for there mistake not me. I am defnitly canceling them

Easy process to follow. Friendly team. Neil was particularly understanding and did a great job explaining everything to my grandmother and caused no disruption at all. Service so far is good - a vast improvement on previous copper wire service. Highly recommended.

Very good communication and installation.

The installation technician arrived as planned and performed the installation in a very safe and efficient manner. Very professional and a real pleasant chap.

Easy to order, excellent service. Installation was completed when we were told it would be done & by such a friendly helpful and competent man. Billed on time & ooh such an improvement in BT.

Excellent customers service

Excellent service from beginning to end. Wish we’d gone to Acorn much sooner

From initial enquiries through installation to setting up Direct Debit payments, it could not have been easier. Communications are regular and informative. Signal strength testing and installation/set up completed in a few hours. The technician was very informative and did a very good installation giving consideration to visual appearance etc. Thank you Acorn Broadband, I wish you welk in your venture. It is good to know you are local and willing to assist if there are any issues.

Excellent service

Good communication, especially from Neil your installation engineer, he was polite, hard-working and very professional. The system is working well so far. Thank you 😊

From start to finish the process was quick and easy. The engineer was absolutely fantastic, professional, polite and had us hooked up in a matter of hours, this includes installing the dish and everything. Fantastic service, excellent company and at last really good broadband in a very rural area.

Reliable fast and stable broadband. Quick to inform and solve any problems. Definitely recommend.