We are a small business (25 employees) and have worked with Emma over the past year and have been really impressed. She is incredibly knowledgable, supportive and dependable and we’ve very much enjoyed working with her. Emma has updated all of our HR Policies, contracts and company handbook. We have been very pleased with the finished result. Emma has ensured the documents provide the necessary clarity and structure to protect the business and team, whilst building in the right amount of flexibility - not an easy thing to get right, but Emma has! We haven’t had to worry about changes in legislation as Emma keeps us up to date and advises us on amendments or updates we need to make. We have been very grateful for this. Emma has been excellent at providing ongoing advice in HR. We have really valued her support and expertise in a range of HR situations. Her advice has always been very clear, well considered and thorough. She really cares about getting it right for us as an employer but also being fair and doing the right thing for the employee. Her support in all HR matters has been invaluable. We couldn’t recommend Emma highly enough and feel very lucky to be able to work together - she is a very important extension of our team. Thank you Emma!

Emma was incredibly helpful throughout both the interview and hiring process. She was very informative and communicative and I am very grateful to have landed the job with her help! ☺️

Emma kept me informed throughout the process and even sent words of encouragement before the interviews. I recommend Emma to anyone wanting a Professional service.

Honest, knowledgeable and pragmatic Emma is an asset!

We used Emma at Work In Progress for the first time this year and wouldn't hesitate to do so again. She made what can be a difficult process, extremely easy for us. The whole experience was excellent - we couldn't recommend her enough!

I wouldn't hesitate to recommend Work In Progress to anybody looking for help with HR. Emma is calm, considered and tactful, and was able to help the company I work for recruit a new member of office staff within a few weeks. We would have struggled to find the time to do it in-house, and Emma was much more knowledgeable about the best places to advertise the role. She also assisted with, and led, the interview process, which we were very happy with. All in all, it was a potentially difficult experience made stress-free and straightforward by Emma.

We used Emma to recruitment an Office Manager to join our team of 10. She dealt with the end-to-end process. It started with meeting both the partners and staff to get to know us and how we work. She really understood our needs and how the new person would fit in to our team. With over 80 applicants, having Emma filter the CVs, do screening interviews, set up and run assessment days, arrange 2nd interviews and provide feedback to applicants was invaluable. We ended up with 3 very strong applicants, which was a great position to be in. This job role is so important for our business going forward that we really needed to put the time and effort in. Contracting this out to Emma was a great decision. We cannot imagine recruiting any other way in future. I would (and do!) recommend her to everyone!

We have worked with Emma over the past two years and the approach to her work is outstanding! So personable with staff, clients and management alike and carries an incredible attention to detail and astute understanding of the support required for each situation we call upon her expertise for. We cannot recommend Emma enough!

Emma helped me through a really challenging time as an employer : a role redundancy. She made the process empathetic and explained everything so clearly and succinctly with compassion for the employee, and took the lead so that me as the employer didn't worry about saying the wrong thing. A dreaded process was actually made comfortable, objective and supportive for both emploee and business owner. Thank you Emma

I have had coaching sessions with Emma for almost a year now and she has been amazing! I first saw her whilst transitioning into a new job and immediately felt very supported and encouraged by her. She has equipped me with useful tools to use in my current role, which I know I will use for a very long time and adopt in any future roles. I am comfortable in my job currently but I still see Emma for coaching, as I really value being able to speak to her openly and receive her feedback in regard to my professional development. Emma's approachable and adaptable approach is a perfect combination to her knowledge and experience - I could not recommend her enough!

I had weekly leadership coaching with Emma as I transitioned into a new management position and found it totally invaluable. It was brilliant to have someone external from my company to be completely open and honest with and get professional development advice without fear of judgement. I feel very grateful that my organisation agreed to work with Emma and the impact it's had on me and my career - would recommend to anyone!

Im delighted to share my exceptional experience with Emma at Work in Progress and their small business coaching services. From start to finish Emma exceeded my expectations and provided invaluable guidance for me and my small business. She demonstrated an impressive depth of knowledge and expertise, tailored to my business, though I have been established for 24 years I felt i needed something more. The coaching sessions were well-structured, insightful, filled with practical advice which I was able to implement immediately. What I felt set Emma apart was her genuine interest and dedication to my success. She was supportive, patient, addressed my concerns and offered personalised strategies for me to enable me to overcome the challenges that I faced. Her friendly and approachable nature made the sessions not only very productive but actually enjoyable. I wholeheartedly recommend Work in Progress, they genuinely care about their client success. Thank you for you outstanding coaching and exceptional experience, Kindest regards Alison Quinn

I found the Leadership Coaching provided by Emma Shanahan at Work in Progress to be invaluable. She is unbelievably supportive and approachable and through her relaxed and easy style I was able to hold up the metaphorical mirror and see what I have always known was there. She empowered me to see my own value and the confidence to take the steps I needed to to progress professionally.

As a small business we do not need a full time HR expert but it’s always good to have one on hand. We have recently updated all of our P&P’s with Emma’s help and she has provided HR support as and when needed. She is always there on the end of a teams call. We love working with her and appreciate her expertise in all things HR.

Emma recently supported our organisation with some leadership coaching, and we've received nothing but amazing feedback for both Emma and the coaching itself!

I'm currently being coached by Emma Shanahan at Work In Progress ad it's changing the way I think about work and life. I'm happier and moving forward. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Highly motivational and professional, Emma knows how to get the best out of individuals and teams. Her enthusiasm is infectious and her advice is always constructive.