HectorF
Canada | 20 February 2025The system fulfills its purpose but it's getting outdated. They are working in a newer (and more expensive) version that appears to have more features and be more intuitive. The version we used at my organization was helpful for front line services but the reporting was limited. I would say their biggest weakness that made us switch to a different provider was their poor customer support. Their support agents were unresponsive, rude and inefficient. Usually we would get scolded by the support agent for not using their internal terminology, get incomplete solutions or excuses.
Dick
United States | 22 October 2020QLess is a fine company. we worked with them several years ago, and they've expanded quite a bit since that time...Give them a try, you'll not be disappointed.
Felix
United States | 14 October 2020The college decided to upgrade our QLESS system and to add additional departments in order to provide service virtually. QLESS representatives and the technical team were able to help us customize our departments and provide the necessary virtual services to our students. The QLESS team did a great job.
Sierra
United States | 14 October 2020Seems like a good tool.