Very Good experience will recommend

I rented a car from Khalid and Tony and I must say that I was really impressed. Their customer service is second to none, they are very attentive, helpful, and accommodating. The car was in perfect condition and super clean. The car is also full of very useful extras, like Car Android, parking sensors and rear cameras, cruise control, lane assist, and much more. I had lots of fun driving it!

Yeah it’s was perfect made it the process nice a simple and the car was a comfortable drive

Khalid is very involved in customer satisfaction. I was very satisfied by the service and the car, brand new and very clean.

These words summarise my whole experience with 121Rentals. They surpassed all expectations, ensuring a seamless rental journey from start to finish. Right from the outset, their team was responsive, efficient, and always eager to assist, making every interaction a pleasure. Despite my youth as a driver, where other companies hesitated, 121Rentals extended a warm welcome. Their impressive fleet offered a variety of choices, and they provided me with a good quote. On vehicle collection, all fluids were checked, and the interior was spotless. It performed flawlessly throughout my travels. Both the collection and return processes were done with remarkable efficiency. I am immensely grateful to 121Rentals for their exceptional service. I personally would go back to them for my next rental and wholeheartedly endorse their services to others. Special thanks to Khalid and Tony for their amiable and accommodating nature.

I used 121rental and had a great experience. The car was dropped off and collected from me on time, the car came with a full tank of fuel and was washed and clean. Khalid was very polite and helpful. I would use and recommend this rental firm as I had a good experience.

I received top notch service from 121rentals, from the moment I booked the car to dropping it back. Khalid was so kind and helpful and went over and above to help. The car was in great condition and very clean. Prices were really good too. I’d definitely recommend them! Thank you.

Communication was excellent. Flexibility to change dates and even airports, when my airline switched. I was met at airport, on pick up, the best service, and taken to hotel on drop off. Making the transfers completely comfortable. Both Gatwick and Heathrow airports. Competitive pricing. I will definately use this service on my next visit. Thank you.

Great customer service, really easy and friendly to talk to. Car was amazing as well.

Warm and Professional service, beautiful clean car...what more can I say...Just FANTASTIC! Thank 121 rentals. I will be back!

I would highly recommend this company to anyone. I was able to collect a car within an hour of booking. The type of car I originally booked was not available immediately so after a call from Kalid I was given a bigger car for the cheaper price. I collected the car from his home address as that was easier for me and Kalid’s wife was really lovely and so helpful. The car was great with a full tank of fuel and immaculately clean. I extended the booking twice and this was no trouble at all. If you want a car that is excellent along with a company that is excellent and with customer service at its heart look no further, just fantastic.

A Seamless Rental Experience with 121 Rental Cars LTD I recently had the pleasure of renting a car from 121 Rental Cars LTD, and I must say, the experience was nothing short of exceptional. From the moment I reached out to inquire about their services to the moment I returned the vehicle, every interaction was characterised by professionalism, efficiency, and genuine care for customer satisfaction. First and foremost, the customer service provided by 121 Rental Cars LTD was truly outstanding. The staff members were not only courteous and friendly but also highly knowledgeable and attentive to my needs. They guided me through the rental process with ease, addressing any questions or concerns I had promptly and with clarity. Their dedication to ensuring a smooth and enjoyable experience for their customers was evident from the start. One aspect that particularly impressed me was the seamless communication throughout the entire rental process. From arranging the pick-up and drop-off times to providing necessary paperwork, 121 Rental Cars LTD maintained open and efficient lines of communication. I never once felt uncertain or uninformed, thanks to their proactive approach to keeping me updated every step of the way. Furthermore, I was pleasantly surprised by the organisation and efficiency with which 121 Rental Cars LTD managed the rental process. The car I had reserved was ready and waiting for me upon my arrival, impeccably cleaned and in excellent condition. This attention to detail not only reflects their commitment to customer satisfaction but also made the entire experience hassle-free and convenient for me as a renter. Speaking of cleanliness, I must commend 121 Rental Cars LTD for their dedication to maintaining their vehicles to the highest standards of cleanliness and hygiene. The car I rented was spotless both inside and out, which not only enhanced my comfort but also spoke volumes about the company's commitment to providing a superior rental experience. In conclusion, my experience with 121 Rental Cars LTD exceeded all expectations, thanks to their exceptional customer service, seamless communication, organised rental process, and commitment to cleanliness. I would not hesitate to recommend their services to anyone in need of a reliable and hassle-free car rental experience. Whether for business or leisure, 121 Rental Cars LTD sets the standard for excellence in the industry.

Great host who looks after there customers, lovely car, car drives well and smooth no issues, has a good sound system for the music lovers, will be renting with 121 al lot more in the future

Very easy to book and select a car that is suitable for your needs. Easy to get in touch with the company if further information required. Very helpful staff. The vehicle provided was very new and in good condition. Would not hesitate to use this company again and would recommend to friends.

My experience with 121Rental Cars was excellent I needed a car urgently thanks to GOD that I found 121Rental Cars I was attended by people and not by machines in a phone recording, people called me worried about my trip and asked me if everything was fine; this is very important when a company not only thinks about money... But also thinks about my well-being ... Thank you for the excellent service 121Rental Cars. 🙏🧎‍♀️🙌

Very responsive and accommodating from the first phone call. Kay has customer service central to his business and will go out of his way to make the experience go smoothly and without a hitch. Car was immaculate and economical. Highly recommended. I’ll be using them the next time I’m in the UK.

We rented a Renault Captur off this company for a week. Car was clean and well presented. The customer service is amazing. All staff are friendly and helpful. The owner did offer to beat any prices we were previously offered for rentals. The price we were offered was only marginally more than the previous company, but the car and service given to us by 121 rental, were far superior than the other airport rental place. I would definitely recommend 121 rentals.

Wonderful service, a solid business that thinks 100% about the customer.

What a great friendly polite professional service very happy very good prices for the cars will be hiring again and highly recommend clean brand new cars

I have never received such a smooth rental process in my 20 years of motoring. They even dropped the car off to my house which was very convenient since my current car was in the garage! The staff were very genuine and informative. Would highly recommend