Peter_N
United Kingdom | 01 April 2025My local GP practice, as announced on their website, have just taken on this outfit. So I clicked on the link. At first I thought it might be some kind of a joke - or worse. The first things you are asked when you request a 'service' via this link are (a) are you having a heart attack? and (b) are you about to commit suicide? I have neither of these. I just wanted to make an appointment. But next it asks you to describe your symptoms. Excuse me! but I'm only prepared to do that with my doctor or with their receptionist. I have a suspicion that this is a scam, devised to harvest patients' medical data for commercial purposes. We've seen plenty of that. Avoid at all costs! And if your GP takes them on, ask them to dump them forthwith.
chris khrish
United Kingdom | 24 February 2025Since my GP practice has switched to Rapidhealth, it has become a nightmare. The reason it claims that it has got better for the practice is because patients can no longer get appointments, go in loops, and eventually get an email on a lottery system. The practice was already bad and not it is worse. 8 months and I cannot get an appointment!