I contacted them on the weekend, as I changed internet provider and their provided VPN no longer worked and I got a response within a few hours. None of this we only work 9 to 5. The initial offered solution did not fix it, so they contacted me again over the weekend with an additional solution and it worked. Fantastic service

Thanks Skycards , Jeremy was very helpful today and I was given all the information I needed

Edit: Skycards.eu took a payment of 14.27€ from my bank account on the 9th of august. I’ve paid for a service that I’ve been blocked from using. You need to sort this out today. I have been paying for this service since January. Last month I added a subscription to a channel for €0.12 p/m. Payment was taken for the subscription but I received an email from roku telling me that there was a problem with my payment and I should log into my account and update my payment details, despite the fact that they haven't changed. My access to the full subscription has now been blocked and I cannot get an answer on the telephone. Perhaps a 1 star review will prompt you to contact me instead of expecting me to do your admin for you? I've paid for a service that I cannot use. I am going to expect a refund. Kind regards

Fantastic Service' From skycards.eu.. I wouldn't know where to turn to for my BBC IPLAYER...AS I'M bast in IRELAND I NEED TO RECEIVED THE ENGLISH CHANNELS..plus BBC iPlayer .... Skycards.eu are the best...Thank you skycards.

Had the same issue as "Walton" here below. Unlike him I dealt with it as an adult. This can happen when you are using a UK service outside of UK. Glad to say I have my new box and card and I have my Sky channels again. Super service as always from Tom and co. Highly recommended.

Used them (as in past tense) to watch SKY in France, thought they had semi kosher arrangement with SKY, NO! On 15th of May 2022 when Man City was winning the league, my box stopped being a SKY Box. Subsequently discovered that SKY had cancelled around a thousand of this company's customers (could have been all of them, I don't know, they admit to around a thousand). Not only did SKY cancel my card but I now need a new SKY box ( and so do lots of others). Add to this, that there are no guarantees that SKY won't target this non kosher operation again in the future, why would anyone buy in a new SKY box and recommence using their service? OH I loved being called a piece of a piece of excrement by the ever friendly Tom on their customer service hotline.

Skycards.eu have been most supportive over the years living in Germany and wanting to watch Sky, etc. Recently, there was an issue and they addressed it and kept working to fix the problem. I highly recommend them.

Had some questions for the possibility's to watch Sky Sports from NL. Oli helped me very good, thanks. My overall ratings of chat services are usually not very positive, so this exceeded my expectations.

Excellent service. Easy to contact. Spoke with Oli on the chat site. He answered all my questions quickly and efficiently. Very impressed

Josh I a very good it person and his help is world class such a nice and humble company and I can watch uk tv in Sweden can it get any better

Quick and perfect for sealing my garden products.

This just so happened to be just what I was looking for, I just ordered a second one for my wife's bicycle.

Full Sky Q system, VPN router and monthly subscriptions, all provided by Skycards.eu Generally helpful and quick reply to issues via email. Slightly misleading information at inception led to expensive corrective actions later, but it was finally corrected after some delay and numerous emails. (The correct "Region" is still not fixed) Overall very expensive (equipment, delivery, monthly VPN and 6 monthly "administration charges" - in addition to the channel subscription fees) but a working and stable solution for watching UK Sky TV in continental Europe.

I am having issues with my VPN not working, it has previously been very reliable. Eventually sorted by Alex in customer service within 24 hours.

Extremely efficient, honest and courteous. Guided me through the confusion between access via the internet and via the premium VPN router for access outside the UK- Highly recommend.

Everything happened exactly as they said it would, helpline answered my questions and all is working fine.

Oli helped me very good! good service, fast service!

I bought a Now TV box and VPN router and subscribe to their VPN sevice. Easy to set up and use and now I have IPlayer (etc) and Now TV. Minor issues with subscription to Now TV as they are impossible to contact, unlike Skycards who answer the phone and are unfailingly helpful and charming. Highly recommended.

I received my item within two days and happy with it.

Got an instant reply from Oli, told me exactly what it says on the tin, my order is on its way, Thank you, Regards Alan-