Deidre Walker
United States | 17 January 2023The item that came I was unable to use but was able to return it easily.
Vickie Yandell
United States | 30 December 2022Good price….good service timely delivery
Lauren Kassalias
United States | 21 December 2022I have to give them a 5 star review. I’m a complete idiot and came on here ranting about poor customer service and missing parts when in fact it was my own over sight. They kindly sent me a detailed instruction on exactly what I wasn’t understanding and I wanted to come here and correct my wrongs! Thank you COZIWOW and I ordered the same product and it’s of excellent quality and my kitties love it and the price is absolutely amazing!
Irina Barskaya
United States | 13 December 2022Company just called me and they were soooo nice and offered me full refund even without returning my stuff. Thanks a lot!!! I will recomend this company to all my friends!!!
Edward Sr
United States | 26 November 2022Real good love item..
Maria LeMieux
United States | 22 November 2022Great product. Cat loves it. Her new home.
Jessica Lingle
United States | 18 October 2022Contacted customer service numerous times via email and left 2 voicemails in returning the 2 tier cat house due to damaged, missing parts and no self tapped holes. I yet to receive a response. But received this survey. Unreal and very disappointed all the way around. They then sent me a 2nd house and keeping the first to make everything right. I appreciate all their efforts even offering to reimburse 1/2 price of the unit. After they learned the 2nd one had lots of flaws. Nonetheless, dont have the time to keep back tracking on an order nor revamping this review at their request. I stand by my honesty to help others. After restructuring the unit our strays love it. This company will try and make good on their product.