Easy purchase and quick response

The process to set up the insurance is extremely smooth. They had agents available to answer any questions. Overall, it was quick to set up insurance with them and had several options to pick from based on your situation.

New Review: The team fixed my issues and generally stayed on top of it to ensure my issues are addressed. For e.g: sending out the fax with to the doctor's clinic with necessary details to ensure the process is smooth. OLD Review: I am a INF insurance buyer with same buying/claim experience as the new brand Hop. The buying experience has been quite smooth and quick. However, I am not able to setup a doctor appointment for more than a week since I bought the insurance. The backing healthcare - United Healthcare is taking unusually long time to make the insurance profile available to clinic. Took us 3-4 calls with the provider and this has still not done. Without this upload available, clinics cannot find my parent available in their database to make appointments. Buying:5 stars Setting up appointment with in-network doctor is : 1 star

I really appreciate the high-quality service. The staff is very patient and friendly. I got all the perfect answers and information that I needed to know before I made the decision.

INF Plan is really easy and accessible. The amount of Plans offerings is great specially Pre-Ex condition

So far so good

Easy to buy and flexibility. I purchased this last year as well there services were good.

Very easy to purchase travel insurance for USA visitors. Customer support is great and quickly answers any questions. Some plans offer pre-existing disease coverage which is a great help for older parents vising USA.

We had a good experience while our parents were here..

A great company that makes purchasing plans extremely easy and without struggle, and the reasonable prices that they offer.

Cheap best policy for travelers.

Courteous staff, excellent website and customer service. Easy to navigate interface

Affordable and reliable insurance coverage plans for travelers. Customer service is beyond industry standards and claim process is very straightforward.

Good insurance and good cust service

Good customer services, very responsive. They replied my email within 24 hours, and helped me correct my information in my insurance ID card. Will repurchase for my family when they visit me next time.

We have purchased INF HOP insurance for our parents visiting United States. They offer wide variety of plans and coverages including pre existing conditions. Definitely a good insurance to shop for.

It was easy to decide on the insurance. They are the only one to provide pre-ailment coverage and that’s very helpful when parents are here in US where the health system is extremely expensive.

Good experience

Great service

Got the Hop Mindoro plan for my mom since Apr while she’s traveling in the US. She wasn’t able to sleep well for a while and so I reached out to the hop assistant team, though we were not able schedule a in-person doctor visit as it was not an urgent case needed medical attention, they did help guiding me through to schedule a video consultation with a doctor. The doctor we spoke with was very nice and helpful, she provided us with some good recommendations of supplements since prescription wasn’t allowed via video consultation. Overall, great experience so far.