My wife and I would like to congratulate you on providing a reliable and efficient taxi service with a good driver who turned up on time and safely drove us to Gatwick airport. We would have no hesitation in using your cab firm again and would certainly recommend it to our friends. Regards, John

Excellent service! Driver arrived ahead of time and came to meet us at arrivals. Very friendly as well! Overall 5 Star Service, would highly recommend :)

Great service Fantastic driver

Razi and Ahmad are amazing drivers, both on time and both amazing communicators

Friendly driver, good communication via whatsapp.

on time polite reasonable price will use again thankyou

We had a very bad experience today with this company. We (my husband and 2 very young kids) waited 20 minutes for our transfer to the airport and the company did not call to notify me of this delay. We had also booked two car seats for our baby and toddler and after reconfirmation two days before the pick up, this was not provided by the company. The supervisor I spoke to, whose name did not want to provide, was unhelpful, rude and had no customer service skills and all he had to say was ‘please relax ma’am’, ‘I can hear you are not in a good mood’, truly unprofessional and an unpleasant experience to start our long trip this way. Please BE MINDFUL if you are travelling with kids and have additional requests before booking with Alpha Cars 247.

Great communication. Driver was very friendly and helpful.

Driver went the wrong way, was constantly talking on his phone in a different language and nearly caused an accident getting onto the motorway. Was distracted by his phone and seemed to be watching YouTube while driving at one point! Absolute disaster of a trip. Only 1 star because I actually got to my destination.

I have used this company for few times and always find the punctual ,helpful providing smooth transfers .Customer support team contacted us at every moment ,before transfer for confirmation ,at arrival .Will highly recommend .

Late both times to pick us up. The 2nd time came way to late to make our train in London (from Southampton) so took us to the Southampton train station 15 minutes away. Never apologized. Refused to refund any of the $247 we paid to get to London. Blamed it on us being late when we had proof of a text we sent to the driver saying we were ready at 8:30 for a 9:30 pickup--the driver showed up after 10:00. It was his fault we would never have made our original train, but we still got stuck paying $247 for a 15 minute ride. Unbelievable. DO NOT TRUST, DO NOT USE!

I would rate it less than one, terrible experience, unprofessional, always coming late, not respecting their customers.

Absolutely wonderful experience! The driver was friendly and professional, the driving was smooth and safe, and he even pointed out some interesting tourist spots. The best part? He helped me with my bags. Highly recommend this minicab company!

I travelled with them with zero headache.I used a different cab company before but experience was not good . But ALPHA CARS 247 really made my day . Monitored flight and contact right after landing ,driver was really helpful.Smooth one ,They are fab 👍

Alpha Cars 247 is a fantastic car service! The driver was great - very safe and knowledgeable about the city. The vehicle was clean and modern, which made for a comfortable ride. The pickup was smooth and hassle-free. Thank you

Great driver and safe comfortable ride to my destination

They provided an excellent service! The driver was punctual, friendly, and professional. The car was clean and comfortable, and they even provided a baby car seat as requested. We appreciated the excellent communication and flexibility. Highly recommend!

I had a fantastic experience with Alpha Cars 247! Our driver, Ali, was extremely kind and considerate towards my daughter who was not feeling well. He drove smoothly and got us to the airport on time. Overall, an excellent service that I would highly recommend. Thank you, Alpha Cars 247!

They provided highly friendly driver ,with the baby seat as requested.We are informed about driver details a day before and when we landed driver contacted us with welcoming call .Smooth and Excellent Service .Will highly recommend!

AVOID They didn't show up in time. I had to go to the airport and the time passed without any message and without any taxi showing in my driveway. Then I called them and after a long waiting I left a message on their answering machine, and started calling friends and family to get a lift to the airport. My son in law said he would drive me to the airport. Finally we got in contact with Alpha cars 247 and a very CONFRONTATIONAL guy asked me if I wanted to FIGHT, pretending that the taxi was in front of my house, which it wasn't. He said that the MONEY WAS NOT REFUNDABLE. Full stop. In his opinion it was my fault because I didn't pick up their call (6 minutes after the booked time). Of course I couldn't, I was calling friends and family to get a lift. Finally their taxi arrived and we left 16 minutes after the booked time (it's on my ring). No apologies. Nothing. They are definitively NOT CUSTOMER ORIENTED.