BossLiving

Bossliving, Unit 14, Queniborough Industrial Estate, LE7 3FP, Leicester, GB
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4.00
Based on 51 Reviews

5

74.51%

4

1.96%

3

0.00%

2

3.92%

1

19.61%
About BossLiving

Stylish furniture retailer offering handcrafted UK made wooden beds and cabinets. Along with a wide range of modern classic and skandi inspired furniture.

Contact Info

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John Holmes
United Kingdom | 01 August 2022

This is a scam operation. Ordered a product which had multiple quality issues. Failed repair attemps and several cancelled deliveries. SB ignored refund and return request. If you made the mistake and ordered something, dispute the transaction with your credit card company (section 75) or use the chargeback facility for debit card.

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tracey deol
United Kingdom | 20 July 2022

Drove all the way to their showroom which was deserted and in a mess.Finally found the boss and his mate plus the chair we were looking for.They showed us the samples,we chose one only to be told "Ohno you can`t have it in that one".The boss said would email the manufacturer to see if he could make in our choice and he would let us know the next day.That was 2 weeks ago, they obs don`t need our order ?? Disorganised and useless

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Tim woods
United Kingdom | 11 July 2022

Avoid at all cost. Still waiting for chairs after nearly 3 months. Contact is abysmal and even when I do finally get a response, it's always "delay on container ship". Trying to get a refund, but its impossible to get them to answer the phone. Update 01/08/2022: Finally received chairs after 3.5 months. And to be fair, they are nice and were packed well, but overall the communication has been very poor.

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Richard Puchner
United Kingdom | 05 July 2022

ZERO stars AVOID: I ordered chairs in May expecting them in a week as the website didnt say otherwise, and still no sign of them in July - over two months of excuses via email that they are waiting for shipment to come in, then waiting for to arrive at the dock, then waiting for it to arrive at the warehouse, and then promising it will be delivered the next week - thats come and gone and still no sign. Calling them is useless - tried 3 times over 3 weeks each time it goes on hold saying Im no.1 in the queue and then after 20 minutes it either cuts off or goes to a voice mail system! WHY? And no call back by the way. ZERO stars for fulfilling an order and ZERO stars for customer service. 5 stars for a frustrating and time wasting experience.

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Craig Mulholland
United Kingdom | 04 July 2022

AVOID AVOID AVOID A truly appalling company. We ordered a set of chairs early January 2022, which did not arrive until June 2022. During this period were continually assured that the goods would arrive on specific dates, but no show every time. The chairs eventually arrived almost 6 months later with damaged upholstery, for which they blamed the courier, but it is hard to see how missing upholstery buttons could be attributed to this. More likely the goods were not checked on leaving their depot, i.e. absolutely no quality control. All communication from the company throughout this period had to be initiated by ourselves, with no apology or compensation offered for having £158 of our money for over 21 weeks. The goods were eventually uplifted and after warning of our intention to begin court proceedings, the money was eventually refunded. They clearer have have nothing but cynical contempt for thier customers. Incredible they are still in business, but I've read elsewhere here that they also operate under the name Stonebutterfly. So watch out.

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Pamela Da
United Kingdom | 23 June 2022

I ordered a white leather Eames style chair and it arrived with several very visible black pen marks. My initial contact with customer service agreed they should not be there and suggested I purchase some leather cleaner and try to remove the marks myself. I asked if they take responsibility if this causes damage as each mark was several cm long. No reply to this and all subsequent emails. I now have a white chair with several noticeable black scribbles and no attempt at all to resolve this issue. I am really disappointed with the customer service, especially as I'm not asking for anything unreasonable.

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Sarah Moore
United Kingdom | 17 March 2022

Great from start to finish. Thanks.

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Jean Pierre
United Kingdom | 02 March 2022

Ma commande de coussin est arrivée vite. Ils sont très confortables. Merci!

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Tammy Green
United Kingdom | 23 February 2022

In love with my new eames lounge chair, fast delivery, great customer service ❤️

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Jane Carter
United Kingdom | 18 January 2022

No complaints, my new chairs look fantastic, with my new dining table. Happy customer.

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Jack Williams
United Kingdom | 13 January 2022

Great website. Stylish furniture.

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Josh Nicklin
United Kingdom | 05 January 2022

Claims to have items in stock that really aren’t. I ordered a seat cushion that said it was in stock but have now been waiting for well over a month to receive it. The company got in touch to offer me an alternative colour, admitting that they didn’t have my item in stock. I raised the fact they are lying on their website and all they would offer was that they “understood”. Do not trust whether an item is in stock here.

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Dan Williams
United Kingdom | 03 December 2021

Ordered an egg chair, look great with my new bed, thanks. Dan

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Dave Garner
United Kingdom | 07 October 2021

All good, great quality bed, built in the uk, very professional. Thankyou

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Sylvain Martin
United Kingdom | 06 October 2021

Super site avec super produits ! Livraison rapide. Je recommande !

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Christine
United Kingdom | 01 October 2021

Gorgeous chairs! Thank you.

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Jane Taylor
United Kingdom | 01 October 2021

I just love my egg chair in teal, the chair is very well made, Surprisingly comfortable! I would recommend boss living to friends.

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Maisie Smith
United Kingdom | 23 September 2021

Great products, fast delivery.

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John Larson
United Kingdom | 22 September 2021

Great DSR chairs. Very sturdy and stylish!

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Emily Johnson
United Kingdom | 21 September 2021

I ordered some tulip chairs and the quality is great! I recommend

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