
Bryan
United Kingdom | 06 December 2023This is my second purchase from the Virtual Bathroom Store, and this experience was the same as the first and cannot be faulted. The price was cheaper than anywhere else online. It arrived quicker than expected, and the quality was excellent. Due to a change of mind on my part I had to return an item. This was stress free and my refund was processed immediately. I will definitely use this company again.

Joe Kennedy
United Kingdom | 13 October 2023Ordered a Vanity Unit Wednesday and it arrived by Friday in top condition. I had a query regarding the unit and I received a detailed a fast response Would definitely recommend and will use again

sally edwards
United Kingdom | 12 September 2023Dreadful and would give 0 stars if I could. Took the payment for a bathroom vanity and sent an order confirmation. 4 days later decided they couldn't in fact supply the item now... offered ridiculous alternatives or a refund Asked for immediate refund so I could source one elsewhere and obviously pay for it A week later still no refund Trying to contact them by phone is nigh on impossible Emails took forever to be answered Claimed they had refunded me the day I asked for it. Lots of back and forth trying to resolve and time spent calling bank who advised they had not refunded it They finally processed it it 8 days after they claimed they had done it..... Don't buy from them Don't trust what they say either....

bryan fuller
United Kingdom | 01 July 2021Delighted absolutely delighted. Ordered a bathroom cupboard with sink, toilet, and shower enclosure. The products are better quality than what I was originally considering and 22% cheaper. Ordered on Monday morning and arrived on Friday. First class service, would highly recommend.