Solution-focused. Customer had inexplicable reason being prevented by banking system from electronic payment - from both customer and vendor ends. This was resolved by vendor using a different EFPOS machine! A puzzle but payment accepted by EFPOS.

Received product very quickly.

Easy purchase, speedy shipping, great product

Friendly, competent, and professional person answered my questions when I called. Told me that if I ordered online before midday the order would be dispatched that day. I ordered and received the goods within three days. Good quality. Excellent service, thank you

Quick delivery. Free cap and pencil. Good Eco credentials & packaging.

Good priced gear (yet to try the rain pants out though), easy website navigation, plus quick postage

My order was processed and delivered in record time. Ordered Wed morning. Delivered Friday. Super fast service. Thanks.

Great price, products delivered promptly.

I ordered gaiters on line.

Quick delivery. Product exactly what was described online.

Good product, reasonable price, expedient delivery.

My order arrived quickly, but unfortunately the sizing wasn’t right for me. Sherpa’s returns procedure was so easy and money refunded within 3 working days from date of me receiving product. Unbelievable. Very impressed.

Nice product hoping that they will do the job and not shrink good price and good customer service

Fast efficient dispatch / delivery to Northern NSW. Love the eco friendly packaging, and even a freebie pen! Cheeki wine tumbler exactly as I ordered.

The Tllley hat was at a good price and arrived within a few days of ordering.

Easy to buy online and fast delivery

Bit expensive

Fantastic service and fantastic products

Easy purchase and delivery was quick!

Excellent customer service The shoes I purchased did not fit. The advice and guidance I received from the staff was extremely helpful. The returns process was smooth, efficient and faultless. I had a new size in a matter of days. Very happy.