Great pricing, quality products and service. Easy payment and fast delivery. Definitely will shop again.

Fast service, great range of products available.

The product was better than I expected, fast delivery, still have to try them out, looks great, great quality. Would highly recommend and certainly buy more.

Prompt delivery. Focus on systainable packaging and other inititatives to reduce environmental impacts. Thank you! Would recommend.

Right size and fast delivery

Clear product description. Product arrived within expected time in good order.

quick turn around, use compostable packaging

Prompt service, excellent communication.

This is the second time they didn’t deliver to me. Ordered alcohol at 7pm, they said it’d be delivered by 8pm, and then they said they are running late so I’ll get it by 9pm and then they said nope, not at all. Mind you I live about 5 mins away from the shop but I’ve damaged my knee and can’t walk. Absolute BS.

I ordered the wrong size! No problem with exchange, very fast and reliable delivery. Also I was able to speak to a lovely lady on the phone who told me how to return. Thank you so much!

Great company to do business with

Prompt dispatch of item

Purchased a pram - pram is great, was competitively priced and in-stock. Small detractor from experience regarding dispatch/delivery, purchased express delivery, all references were made to Aus-post as courier, but it ended up being a different company who weren’t the clearest in their tracking. Sherpa were efficient in their response to my query, which was great, but I was a little disappointed to not receive the order before the weekend despite having paid for express. Though it must be noted delivery was within posted timeframes (just), and on reflection, the item was larger than I suspect Aus-post handle, perhaps too large for air-freight, meaning that any delay was not necessarily the fault of Sherpa other than perhaps their management of my expectations/anticipation by exception on this occasion due to the size of the package and courier method, and my personal management of said expectations/anticipation. Overall though, we’re very happy with the purchase and the service!

Good price. Good communication. Fast delivery.

I bought merino tops from Sherpa in the past and was impressed with the quality. So, I thought I'll take advantage of their recent generous sale. The day after my order I got a text message to let me know that one of the tops I ordered was a display item, and it was the last one. I was offered me some options, and once we sorted it out, the delivery happened very quickly. Thank you, Sherpa :-)

Item was exactly as described/expected and delivery was fast.

Amazing how quick item was sent out and delivered. Thanks

Gaiters are reasonably robust but just not a good fit for average sized calves. They are far too big and the velcro is not positioned to work well when the strap is pulled tight. I will be replacing them with another brand.

Fast service and a quality product

Sensational service and product