Lovely tablecloth arrived promptly and well wrapped

Took a little time to arrive but the product is good

Customer service was excellent; very friendly and efficient.

Always great high-quality products and exemplary service. Thank you.

Excellent customer service & prompt delivery

Incredible service! There was initially a small issue with shipping, but Melody helped me to resolve it swiftly and with great kindness. Thank you!

Product as described & prompt delivery

I was recently gifted the Mulberry Silk pillowcase for my birthday, which is such a lovely product which I am delighted with. I wasn't sure how best to clean and care for the product, so I reached out to your customer services and they couldn't have been more helpful. The response was very quick and I was very happy with the information I was given. I hope to be making more purchases in the future based on this. Thank you.

I ordered 4 fitted sheets from Givans recently and was delighted with the quality of the product and the customer service. Melody was a pleasure to deal with and ensured that the order arrived promptly. The sheet quality is excellent. I’ll definitely be using this company again!

Recently I decided to buy some new handkerchiefs and after a search on the internet I found Givan's website which was very impressive with all the information about their history and the photographs of their products. Consequently I placed an order and paid £35, which I thought was a lot for handkerchiefs but I was sure they would be worth it. A few days later I returned home to find an “aroFOL”, package pushed through my letterbox. On opening the package I found a plastic bag with all the handkerchiefs folded up as one with a band wrapped round them, not quite the presentation that I was expecting. However when I separated the handkerchiefs I was shocked to see that many of them had cotton strands still attached to them. I am very disappointed that the quality, presentation and packaging of the product did not match the aspirations illustrated by their website. I contacted Givans by email because the phone kept going to an answer machine and I have so far waited a month for a reply. My advice would be to stay well clear of this company as I feel that I have been conned.

Givans needs new couriers. They left the item at a house nearby (not a direct neighbour) and did not tell me where. This was at 7:20 in the morning ! Thanks (not) ! Otherwise good products and good prices.

I have recently ordered a few bed linens from Givans. I used their online purchasing for 2 McCaw and Allan oxford pillow cases in the 1400 range of linen and a McCaw and Allan single king size flat sheet also in the 1400 range of linen. With regards to the flat sheet I phoned to see if they could help and Chris went out of his way to help me with the order. The linen bedding is truly the most unique and of the highest quality you can find. The fine weave to the lovely stitching is perfect and has that lovely feel that only linen can provide.

I have ordered 100% pure linen bedlinen from Givans and have to say the quality is superb, there is nothing better than sleeping in linen and I found Givans to be very well priced, fast delivery and very efficient service. I know that pure linen is expensive but it is a worthwhile investment as it will last years and the best part is it just gets better with every wash! I definitely recommend this company.