My original delivery was damaged and missing in transit - i was immediately issued a replacement which arrived before royal mail sent the package back! Fantastic company, easy to contact and very helpful! Perfectly packaged cocktails, looking forward to my Daughter's response when they get them at christmas time. Would definitely buy again - and can't wait to visit to sample in person, along with the delicious food advertised in their menu!

The wrong cocktails were initially sent out but the customer service staff were great and got the correct cocktails delivered. Can't fault the service to get a mistake fixed

Easy to order and delivered early

They don't sell their merchandise on location you have to order through their shop and they only do UK delivery. So you have found this place online and you want to visit it on your holiday and enjoy the experience but no merch available to add to the memory. boo

Website, bar in Gladgow - staff super helpful. Gifts purchased identical to website. Lovely gift box.

Sent wrong size t shirt had to email to get rectified. Didn't have it in stock recieved a refund.

Wonderful products and swift delivery!

Excellent quality and fast delivery

Cocktails purchased for a birthday present - they were well-received! Great service and products.

Very clear website Order arrived on time, kept me informed at all times and items really well packaged. Prints and book are beautiful.

Fancy cocktails

James helped me resolve an issue with my order which was a birthday gift that I had ordered incorrectly. James resolved my issue so quickly and with such kindness that we decided to visit the alchemist for lunch as we had such great service from the shop!! I now appreciate the alchemist even more and I’m so grateful for such strong customer service. Thank you James - you made our day! ✌️

Quick and efficient - great tasting cocktails

Easy to order, quick delivery and nicely packaged. Would like the option to recycle the cocktail bottles back to the company.

Always a great experience on The Alchemist website :)))) Great quality items and good choice of gifts.

Absolutely fantastic service! Quick delivery & beautiful presentation.

Very quick delivery. Great portion sizes. Support was very quick to answer question I had. Good value for money and would definitely buy again!

Everything from browsing online, to ordering and shipping and receiving was easy! The entire ordering experience was as simple as can be. The descriptions for the products were insightful. I ordered the cocktail kits and they're as simple to make as can be! 5 star experience from start to finish.

Got a birthday horoscope reading from the alchemist which I felt was a nice personalised touch from other birthday emails, and then there was the offer to purchase my horoscope print in its gothic style. It came securely and I purchased my own frame. I really like it even though I have no goth leanings. Nice touch Alchemist.

The alchemist is my most favourite bar in the UK (probably the world) the photos I bought were gorgeous,….. More than five stars….. been to the different bars and still can’t get enough.